Set up a payment arrangement

    Learn how to set up a payment arrangement for your T-Mobile account. This option is available only to certain customers who need assistance in paying their bill—late fees may still apply.

     

    It's also important to keep in mind that once a payment arrangement has been set up, it cannot be changed or deleted. Please make sure you can fulfill the payment terms before submitting.

     

    You can set up a payment arrangement through My T-Mobile. If you’d rather set up a payment arrangement by speaking with one of our customer service representatives, there’s a $5 convenience fee that will appear on your next bill.

     

     

    From a computer

    1. Go to My T-Mobile and log in to your account.
    2. Click BILLING.
    3. Click the PAY BILL button.
    4. Click Make a payment arrangement and follow the instructions to set up the payment arrangement. If you don't see this link, payment arrangements are not an option for you at this time.

     

     

    From your phone with the T-Mobile app

    1. Open the app. If you don't have it, download it now.
    2. From the home screen and select Pay Bill.
    3. Select Make A Payment Arrangement. Keep in mind, this option is only available for accounts that are eligible to make a payment arrangement.
    4. Select Yes to leave the page you're on.
    5. Select the number of installments to pay off the balance.
    6. Enter the installment dates, amounts, and payment method details.
    7. Select Next.
    8. Review the details of the payment arrangement and select Agree and Submit.
    9. Review the payment arrangement summary.

     

    If you're not having trouble paying your bill, you can instead schedule a payment to have your bill paid on or before your due date.

     

     

    Related pages

     

    Pay your T-Mobile bill

    Payment FAQs

    Schedule a payment

    View payment history