Self-service short codes

    Self-service short codes give you access to your account information and plan features, fast and free. You can use self-service short codes with both monthly and prepaid accounts. Simply scroll down to find the code, and then dial the short code to get the information you need. Non-T-mobile self-service short codes are not supported by the Simple Choice Plan with No Credit Check.

     

     

    Account and phone information

    Short codeWhat it does
    #BAL# (#225#)Check your balance and last payment.
    #BNG# (#264#)Check the status of Binge On™.
    #BOF# (#263#)To turn Binge On off.
    #BON# (#266#)To turn Binge On back on.

    #MIN# (#646#)

    Check your minute usage.
    #MSG# (#674#)Check your message usage.
    #WEB# (#932#)Check data used, data plan, and expiration date.
    #NUM# (#686#)Display your phone number.
    #PWD# (#793#)Reset your voicemail password.
    #PWO# (#796#)Turn the voicemail password on or off.
    #ROF# (#763#)Turn off international data roaming.

    #RON# (#766#)

    Turn on international data roaming.
    #FAM# (#326#)Check your Family Allowance usage.
    *#06#Display the phone's IMEI number.
    *#9999#Check the software version (Motorola and Samsung).
    *#0000#Check the software version on Nokia phones.
    #TAXI (#8294Locate a nearby taxi service ($1.75 per use).

     

     

    Call services

    Short codeWhat it does
    ##004#Cancel call forwarding.
    **21*PhoneNumber#Turn on unconditional forwarding (CFU) to a number.
    ##21#Turn off unconditional forwarding.
    **61*PhoneNumber#Turn on forwarding if no reply (CF NRY) to a number.
    ##61#Turn off forwarding if no reply.
    **62*PhoneNumber#Turn on when not reachable (CF NRC).
    ##62#Turn off call forwarding when not reachable.
    **67*PhoneNumber#Turn on call forwarding when busy (CFB).
    ##67#Turn off call forwarding when busy.
    **61*18056377249**seconds#
    Insert the number of seconds you want for the delay.

    Change the call forwarding delay time (5-30 seconds). For example, dialing **61*18056377249**12# would be for a 12-second delay.

    *43#Turn on call waiting.
    #43#Turn off call waiting.
    *67PhoneNumberBlocks outgoing Caller ID on a per-call basis. This does NOT prevent the display of your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers.

     

     

    Pay in Advance (Prepaid)

    Short codeWhat it does
    *ADD (*233)Call the Refill Center.
    #BAL# (#225#)Check your account plan timeframe.
    #999#Check your account balance and minutes remaining.
    #WEB# (#932#)Check your web usage.
    #BNG# (#264#)Check the status of Binge On.
    #BOF# (#263#)Turn Binge On off.
    #BON# (#266#)Turn Binge On back on.

     

     

    LineLink

    Short codeWhat it does
    411Call the directory
    611Call Customer Care
    911

    Emergency call

    *72 + mobile number

    Example: *72 (206) 111-1111

    Activate unconditional call forwarding
    *73Deactivate and erase unconditional call forwarding
    *42DNActivate no reply conditional call forwarding
    *93Deactivate no reply conditional call forwarding
    *67DNActivate Calling Line Identification Restriction (CLIR) for outgoing call
    *82DNDeactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call