Self-service short codes

Short codes give you access to your account information and plan features, fast and free.

 

Scroll down to find the code, then dial the short code to get the information you need. Non-T-Mobile self-service short codes are not supported by the Simple Choice Plan with No Credit Check. Codes 401, 403, 405, 409, 440, 441, 443, 444, 445, 456, 457, 459, 462 are T-Mobile Alerts. Note: Messages sent to 456 may receive a response back at times letting you know this is not a monitored channel providing a link to contact us via our Messaging department. Not everyone replying to a 456 message will receive a reply.

 

 

 

Account & mobile device information

Short codeWhat it does
#BAL# (#225#)Check your balance and last payment
#BNG# (#264#)Check the status of Binge On™
#BOF# (#263#)To turn Binge On off
#BON# (#266#)To turn Binge On back on

#MIN# (#646#)

Check your minute usage
#MSG# (#674#)Check your message usage
#WEB# (#932#)Check data used, data plan, and expiration date.

For the most up-to-date information, check your usage with the T-Mobile app.

#NUM# (#686#)Display your phone number
#PWD# (#793#)Reset your voicemail password
#PWO# (#796#)Turn the voicemail password on or off
#ROF# (#763#)Turn off international data roaming

#RON# (#766#)

Turn on international data roaming
#FAM# (#326#)Check your Family Allowance usage
*#06#Display the mobile device's IMEI number
*#9999#Check the software version (Motorola and Samsung)
*#0000#Check the software version on Nokia phones
#TAXI (#8294Locate a nearby taxi service ($1.75 per use)

 

 

Call services

Short codeWhat it does
##004#Cancel call forwarding
**21*1+PhoneNumber#Turn on unconditional forwarding (CFU) to a number
##21#Turn off unconditional forwarding
#31#1+PhoneNumberHide your name and number on outgoing calls
*31#1+PhoneNumberShow your name and number on outgoing calls
**61*1+PhoneNumber#Turn on forwarding if no reply (CF NRY) to a number
##61#Turn off forwarding if no reply
**62*1+PhoneNumber#Turn on when not reachable (CF NRC)
##62#Turn off call forwarding when not reachable
**67*1+PhoneNumber#Turn on call forwarding when busy (CFB)
##67#Turn off call forwarding when busy
**61*18056377243**seconds#

Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing **61*18056377243**10# would be for a 10-second delay.

*43#Turn on call waiting
#43#Turn off call waiting
*671+PhoneNumberBlocks outgoing Caller ID on a per-call basis. This does NOT prevent the display of your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers.

 

 

Pay in Advance (Prepaid)

Short codeWhat it does
*ADD (*233)Call the Refill Center
#BAL# (#225#)Check your account plan timeframe
#999#Check your account balance and minutes remaining
#WEB# (#932#)Check your web usage
#BNG# (#264#)Check the status of Binge On
#BOF# (#263#)Turn Binge On off
#BON# (#266#)Turn Binge On back on

 

 

Scam ID & Scam Block codes

Short codeWhat it does
#ONI# (#664#)
Turn on Scam ID
#634#Turn off Scam ID
#ONB# (#662#)
Turn on Scam Block
#OFB# (#632#)

Turn off Scam Block

#STS (#787#)

Show Scam Block status

 

 

LineLink

Short codeWhat it does
411Call the directory
611Call Customer Care
911

Emergency call

*72 + mobile number 

Activate unconditional call forwarding. Example: *72 (206) 111-1111
*73Deactivate and erase unconditional call forwarding
*42DNActivate no reply conditional call forwarding
*93Deactivate no reply conditional call forwarding
*67DNActivate Calling Line Identification Restriction (CLIR) for outgoing call
*82DNDeactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call