Self-service short codes

Short codes give you access to your account details, plans and services, fast and free.

 

 

 

How short codes work

  • Simply dial the short code to get the information you need.
  • Non-T-Mobile self-service short codes are not supported on No Credit Check plans.
  • Codes 401, 403, 405, 409, 440, 441, 443, 444, 445, 456, 457, 459, 462 are T-Mobile Alerts.
  • Messages sent to 456 may receive a response back to let you know it isn't a monitored channel and to contact us via our Messaging department.
  • Most short codes are only delivered to the primary SIM card and may not display in the DIGITS Web Client, DIGITS App, Data with Paired DIGITS, DIGITS Talk and Text or LineLink DIGITS lines.
  • Short codes are country specific.
    • In each country, a short code has a different service running on it, so a service that is supported on 55555 in the U.S. supports a different service in Germany.
    • While overseas, you will not receive short code messages.

 

Account & mobile device information

Use these short codes to Check your usage, manage voicemail and Unlimited video streaming with Binge On® settings, plus so much more!

 

Short codeWhat it does
#BAL# (#225#)Provides account balance and last payment
#BNG# (#264#)Check the status of Binge On™
#BOF# (#263#)Turn off Binge On
#BON# (#266#)To on Binge On
#FAM# (#326#)Check Family Allowance usage

#MIN# (#646#)

Check minute usage
#MSG# (#674#)Check message usage
#WEB# (#932#)

Check data used, data plan, and expiration date

Use the T-Mobile app for the most up-to-date information

#NUM# (#686#)Display your phone number
*PAY (*729)Allows you to pay over the phone
#PWD# (#793#)Reset voicemail password
#PWO# (#796#)Turn the voicemail password on or off
#ROF# (#763#)Turn off international data roaming

#RON# (#766#)

Turn on international data roaming
*#06#Display device IMEI number
*#9999#Check software version (Motorola and Samsung)
*#0000#Check software version (Nokia)

 

 

Call services

Change the way you use your Calling services and voicemail.

 

Short codeWhat it does
##004#Cancel call forwarding to voicemail (prevents new voicemail messages)
**21*1+PhoneNumber#Turn on unconditional forwarding (CFU) to a number (prevents calls to your number)
##21#Turn off unconditional forwarding
#31#1+PhoneNumberShow name and number on outgoing calls
*31#1+PhoneNumberHide name and number on outgoing calls
**61*1+PhoneNumber#Turn on forwarding if no reply (CF NRY) to a number (unanswered calls ring to alternate number)
##61#Turn off forwarding if no reply
**62*1+PhoneNumber#Turn on when not reachable (CF NRC) (unanswered calls ring to another number when device is off or out of signal range)
##62#Turn off call forwarding when not reachable
**67*1+PhoneNumber#Turn on call forwarding when busy (CFB) (occurs if receiving a call while dialing out)
##67#Turn off call forwarding when busy
**61*18056377243**seconds#

Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing **61*18056377243**10# would be a 10-second delay.

*43#Turn on call waiting
#43#Turn off call waiting
*671+PhoneNumberBlocks outgoing Caller ID on a per-call basis. This doesn't restrict your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers.

 

 

Prepaid

Check your Prepaid account balance details, Refill your prepaid account, and manage Unlimited video streaming with Binge On®.

 

Short codeWhat it does
*ADD (*233)Call the Refill Center
#BAL# (#225#)Check account service cycle
#999#Check account balance and minutes remaining
#WEB# (#932#)Check web usage
#BNG# (#264#)Check the status of Binge On
#BOF# (#263#)Turn off Binge On
#BON# (#266#)Turn on Binge On

 

 

Scam ID & Scam Block codes

Manage Scam ID & Scam Block settings easily with short codes.

 

Short codeWhat it does
#ONI# (#664#)
Turn on Scam ID
#634#Turn off Scam ID
#ONB# (#662#)
Turn on Scam Block
#OFB# (#632#)

Turn off Scam Block

#STS (#787#)

Show Scam Block status

 

 

LineLink

Use these short codes to adjust settings for  T-Mobile LineLink devices.

 

Short codeWhat it does
411Call the directory
611Call Customer Care
911

Emergency call

*72+PhoneNumber 

Activate unconditional call forwarding. Example: *72 (206) 111-1111
*73Deactivate and erase unconditional call forwarding
*42DNActivate no reply conditional call forwarding
*93Deactivate no reply conditional call forwarding
*67DNActivate Calling Line Identification Restriction (CLIR) for outgoing call
*82DNDeactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call