Self-service short codes

Self-service short codes give you access to your account information and plan features, fast and free. You can use self-service short codes with both monthly and prepaid accounts. Scroll down to find the code, then dial the short code to get the information you need. Non-T-mobile self-service short codes are not supported by the Simple Choice Plan with No Credit Check.

 

 

Account & mobile device information

Short codeWhat it does
#BAL# (#225#)Check your balance and last payment
#BNG# (#264#)Check the status of Binge On™
#BOF# (#263#)To turn Binge On off
#BON# (#266#)To turn Binge On back on

#MIN# (#646#)

Check your minute usage
#MSG# (#674#)Check your message usage
#WEB# (#932#)Check data used, data plan, and expiration date.

For the most up-to-date information, check your usage with the T-Mobile app.

#NUM# (#686#)Display your phone number
#PWD# (#793#)Reset your voicemail password
#PWO# (#796#)Turn the voicemail password on or off
#ROF# (#763#)Turn off international data roaming

#RON# (#766#)

Turn on international data roaming
#FAM# (#326#)Check your Family Allowance usage
*#06#Display the mobile device's IMEI number
*#9999#Check the software version (Motorola and Samsung)
*#0000#Check the software version on Nokia phones
#TAXI (#8294Locate a nearby taxi service ($1.75 per use)

 

 

Call services

Short codeWhat it does
##004#Cancel call forwarding
**21*PhoneNumber#Turn on unconditional forwarding (CFU) to a number
##21#Turn off unconditional forwarding
*31#PhoneNumberShow your name and number on outgoing calls
#31#PhoneNumberHide your name and number on outgoing calls
**61*PhoneNumber#Turn on forwarding if no reply (CF NRY) to a number
##61#Turn off forwarding if no reply
**62*PhoneNumber#Turn on when not reachable (CF NRC)
##62#Turn off call forwarding when not reachable
**67*PhoneNumber#Turn on call forwarding when busy (CFB)
##67#Turn off call forwarding when busy
**61*18056377249**seconds#

Change call forwarding delay time (5-30 seconds). For example, dialing **61*18056377249**12# would be for a 12-second delay.

*43#Turn on call waiting
#43#Turn off call waiting
*67PhoneNumberBlocks outgoing Caller ID on a per-call basis. This does NOT prevent the display of your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers.

 

 

Pay in Advance (Prepaid)

Short codeWhat it does
*ADD (*233)Call the Refill Center
#BAL# (#225#)Check your account plan timeframe
#999#Check your account balance and minutes remaining
#WEB# (#932#)Check your web usage
#BNG# (#264#)Check the status of Binge On
#BOF# (#263#)Turn Binge On off
#BON# (#266#)Turn Binge On back on

 

 

Scam ID & Scam Block codes

Short codeWhat it does
#ONI# (#664#)
Turn on Scam ID
#634#Turn off Scam ID
#ONB# (#662#)
Turn on Scam Block
#OFB# (#632#)

Turn off Scam Block

#STS (#787#)

Show Scam Block status

 

 

LineLink

Short codeWhat it does
411Call the directory
611Call Customer Care
911

Emergency call

*72 + mobile number 

Activate unconditional call forwarding. Example: *72 (206) 111-1111
*73Deactivate and erase unconditional call forwarding
*42DNActivate no reply conditional call forwarding
*93Deactivate no reply conditional call forwarding
*67DNActivate Calling Line Identification Restriction (CLIR) for outgoing call
*82DNDeactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call