Self-service codes

    Short codes give you access to information, fast and free. You can use short codes with both monthly and prepaid accounts. Simply scroll down to find the code, and then dial the short code to get the information you need. Keep in mind, non-T-Mobile short codes are not supported by the Simple Choice™ Plan with No Credit Check.

     

     

     

    Account and phone information

    Short code

    What it does

    #BAL# (#225#)

    Check your balance and last payment.

    #BNG# (#264#)Check the status of Binge On™.
    #BOF# (#263#)To turn Binge On off.
    #BON# (#266#)To turn Binge On back on.

    #MIN# (#646#)

    Check your minute usage.

    #MSG# (#674#)

    Check your message usage.

    #WEB# (#932#)

    Check data used, data plan, and expiration date.

    #NUM# (#686#)

    Display your phone number.

    #PWD# (#793#)

    Reset your voicemail password.

    #PWO# (#796#)

    Turn the voicemail password on or off.

    #ROF# (#763#)

    Turn off international data roaming.

    #RON# (#766#)

    Turn on international data roaming.

    #FAM# (#326#)

    Check your Family Allowance usage.

    *#06#

    Display the phone's IMEI number.

    *#9999#

    Check the software version (Motorola and Samsung).

    *#0000#

    Check the software version on Nokia phones.

    #TAXI (#8294)

    Locate a nearby taxi service ($1.75 per use).

     

     

    Call services

    Short code

    What it does

    **21*PhoneNumber#Turn on unconditional forwarding (CFU) to a number.
    ##21#Turn off unconditional forwarding.
    **61*PhoneNumber#Turn on forwarding if no reply (CF NRY) to a number.
    ##61#Turn off forwarding if no reply.
    **62*PhoneNumber#Turn on when not reachable (CF NRC).
    ##62#Turn off call forwarding when not reachable.
    **67*PhoneNumber#Turn on call forwarding when busy (CFB).
    ##67#Turn off call forwarding when busy.
    **61*18056377249**seconds#
    Insert the number of seconds you want for the delay.

    Change the call forwarding delay time (5-30 seconds). For example, dialing **61*18056377249**12# would be for a 12-second delay.

    *43#Turn on call waiting.
    #43#Turn off call waiting.
    *67PhoneNumberBlocks outgoing Caller ID on a per-call basis. This does NOT prevent the display of your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers.
    ##004#Cancel all call forwarding.

     

     

    Pay in Advance (Prepaid)

    Short code

    What it does

    *ADD (*233)Call the Refill Center.
    #BAL# (#225#)Check your account plan timeframe.

    #999#

    Check your account balance and minutes remaining.

    #WEB# (#932#)

    Check your web usage.

    #BNG# (#264#)Check the status of Binge On.
    #BOF# (#263#)Turn Binge On off.
    #BON# (#266#)Turn Binge On back on.

     

     

    LineLink

    Short code

    What it does

    411Call the directory
    611Call Customer Care
    911

    Emergency call

    *72 + mobile number

    Example: *72 (206) 111-1111

    Activate unconditional call forwarding

    *73Deactivate and erase unconditional call forwarding
    *42DNActivate no reply conditional call forwarding
    *93Deactivate no reply conditional call forwarding
    *67DNActivate Calling Line Identification Restriction (CLIR) for outgoing call
    *82DNDeactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call

     

     

    Related pages

     

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