Voicemail touch tones troubleshooting: Nokia Nuron 5230

You may find you are unable to access voicemail, or the touchtones are not working while checking your voicemail.

 

Resolution Steps:

 

  1. Confirm you are on most current software version.
  2. Disable automatic redial and alerting call
  3. Verify that DTMF tones are set properly
  4. Re-test accessing voicemail.
  5. If issue persists complete a master reset.

 

 

DOC-37045