Promo support

Did you take advantage of a promotion and need some help? We've got you covered. Check out the details below depending on what type of promotion you're participating in.

 

 

Promotional bill credit promotions

Learn what you can expect when you participate in a monthly bill credit promotion. We've got a ton of great information on how these promotions work right in the Promotional credits page. Already took advantage of one of these and looking for details? Hop on over to T-Mobile Offer Details.

 

 

Rebate promotions

Need help submitting or tracking a rebate for a promotion you've taken advantage of? Visit Submit and track a rebate to find steps on submitting a new rebate or tracking one you've previously submitted. If you've already received your rebate and need details on how the card works, our Promotional cards, credits, and rebates page has what you need.

 

 

Switcher or new line promotions

T-Mobile offers several switcher programs to meet all your needs. Head on over to New line, switcher, and service deals to check out what we have up for grabs.

 

Not finding what you're looking for? Contact us and we can help.