Device hardware: T-Mobile Shadow 2009

Table of contents

 

Battery / SIM

Battery - Charge

 

How to charge the battery

 

To charge the battery, follow these steps:

 

Note: If the battery level is below 25%, use the AC adapter instead of a car charger or USB cable.

 

  1. Plug the charger into the port on the bottom of the device.
  2. Plug the other end of the charger into a wall outlet.
  3. Wait for charging to complete.
  4. Unplug the charger from the wall outlet.
  5. Unplug the charger from the device.

 

Battery - Insert / remove

 

How to insert or remove the battery

 

To insert or remove the battery, follow these steps:

 

  1. Press on the back cover, and slide the cover up.
     
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  2. Insert the battery so the gold contacts on the battery align with gold contacts on the device. Press the battery until it clicks into place.
    • Note: To remove the battery, pull the black strip instead.
         
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  3. Slide the back cover onto the phone until it clicks into place.

 

SIM card - Insert / remove

 

How to insert or remove the SIM card

 

Related error: 'Insert SIM'

 

To insert or remove the SIM card, follow these steps:

 

To insert

 

  1. Slide the back battery cover off the device.

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  2. Pull up on the black strip to remove the battery.

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  3. Insert the SIM card into the slot at the top-right corner of the battery compartment. Slide the SIM card underneath the metal tab with the contacts facing down.

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  4. Align the metal contacts on the battery with the metal contacts in the battery compartment, and press the battery into place.

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  5. Replace the back battery cover.

 

To remove

 

  1. Slide the back battery cover away from the device.
  2. Pull up on the black strip to remove the battery.
  3. Pull out the metal tab above the SIM card slot.

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  4. Push the metal tab back in, and then slide out the SIM card.

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  5. Align the metal contacts on the battery with the metal contacts in the battery compartment, and press the battery into place.
  6. Replace the back battery cover.

 

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Indicators / functions / icons

Button functions

 

What are the button functions

 

To identify buttons and their functions, refer to the following:

 

KeyDescription
Send keyPress to answer a call.

 

Press to initiate a call.

 

From the Home screen:      
  • With myFaves, press to call the selected myFaves contact.
  • Without myFaves, press to open the Phone Dialer.
End keyPress to end a call.

 

Press to return to the Home screen.
Navigation Wheel with Center Select keyPress to scroll left, right, up, and down.

 

Press the Center Selectkey to select options.

 

From the Home screen:      
  • Press up and down to scroll through shortcut categories.
  • Press left and right to scroll through the shortcuts in the current category.
Left soft keyFrom the Home screen, press to open the Start menu.

 

Press to use the left option on the bottom of the screen.
Right soft keyFrom the Home screen, press to open the Contacts list.

 

Press to use the right option on the bottom of the screen.
Home keyPress to go to the Home screen.
Back keyPress to return to the previous screen.

 

Press to delete characters.
Shortcut keyPress to create a new shortcut.

 

The default settings are:      
  • Short press to open Messaging.
  • Press and hold to open Wi-Fi Quick Connect.
Camera keyPress to access the camera.

LCD Display screen icons

 

What are the display screen icons and what do they mean

 

To understand the meaning of display screen icons and indicators, refer to the following:

 

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  1. Start menu, which opens all programs.
  2. Shortcuts Bar
  3. Displays the network and the time.
  4. Displays notifications, such as missed calls or new message.
  5. Displays the network or connectivity status.
  6. Displays the T-Mobile HotSpot status.
  7. Displays the power status.
  8. Displays the network signal strength.
  9. Shows options or icons for the shortcut selcted to the left.
  10. Shows the myFaves contact name, names of the item associated with the Shortcuts Bar icon, messages, notifications, appointments, or music track name.
  11. Select to open the program, setting, or shortcut associated with the selected Shortcuts Bar item.

 

Liquid damage indicator (LDI)

 

How to find the Liquid Damage Indicator (LDI)

 

Each T-Mobile device includes an indicator that shows if it has been subjected to water, thereby voiding the warranty. To view the Liquid Damage Indicator (LDI), remove the back cover and battery from your device. Refer to the following illustrations to read the label:

 

19857_310_276_cache.jpg

 

The circular LDI label changes from white to red, when the device is is exposed to water.

 

  • White LDI (indicates no liquid damage)
  • Red LDI (indicates liquid damage)

 

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Memory

Task Manager

To close running applications using the Task Manager, follow these steps:

 

  1. From the Home screen, select Start.
  2. Select Task Manager.
  3. Scroll to an application.
  4. Select Menu.
  5. Select Stop, Stop All, or Stop All But Selected.

 

 

View memory (pictures, videos)

 

How to view memory for pictures and videos

 

To view the memory status (the amount of free memory and used memory), follow these steps:

 

  1. From the Home screen, select Start.
  2. Scroll to and select Help.
  3. Scroll to and select System Information.

 

View phone memory - Phone book

Viewing phone book memory is not supported

 

We're sorry, but this feature is not available on your particular device model.

 

View memory (SIM phone book)

 

How to view phone book memory on the SIM card

 

To view the amount of free memory and used memory on the SIM card, follow these steps:

 

  1. From the Home screen, select Start.
  2. Scroll to and select Device Manager.
  3. Scroll to and select SIM Manager.
  4. Select Menu.
     
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  5. Scroll to and select Tools.
  6. Scroll to and select SIM Information.

 

View memory (memory card)

 

How to view memory on a memory card

 

To view the amount of free and used space on a memory card, follow these steps:

 

  1. From the Home screen, select Start.
  2. Scroll to and select Settings.
  3. Scroll to and select More.
     
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  4. Scroll to and select More.
  5. Scroll to and select Device Information.
  6. Scroll to and select Memory.

 

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Memory card & transfer

Insert / remove card

 

How to insert or remove a memory card

 

To insert or remove a memory card, follow these steps:

 

To insert

 

  1. Swing open the memory card cover.
  2. With the gold contacts on the card facing down, insert the memory card into the memory card slot.
  3. Push the memory card until it clicks into place.
  4. Swing the memory card cover closed.
     
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To remove

 

  1. Verify that no applications are accessing the memory card. Do not remove the memory card while the device is using it, because this can damage the memory card or device.
  2. Swing open the memory card cover.
  3. Push the memory card until it ejects from the device.
  4. Remove the memory card.
  5. Swing the memory card cover closed.

 

Move files - Card to Computer

 

How to copy files from a memory card to a computer using a USB cable

 

To copy files from a memory card to a computer using a USB cable, follow these steps:

 

  1. Plug the USB cable into the sync connector port on the phone.
  2. Plug the other end into a USB port on your computer.
  3. In ActiveSync on your computer, click Explore.

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  4. Navigate to the file that you want to move to your computer.
  5. Right-click the file.
  6. Select Cut or Copy.
  7. Navigate to the folder on your computer where you want to move the file.
  8. Right-click.
  9. Select Paste.

 

Move files - Computer to card

 

How to copy files from a computer to a memory card using a USB cable

 

To copy files from a computer to a memory card using a USB cable, follow these steps:

 

  1. Plug the USB cable into the sync connector port on the device.
  2. Plug the other end into a USB port on your computer.
  3. In ActiveSync on your computer, click Explore.

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  4. Right-click the Start menu.
  5. Select Explore.
  6. Navigate to the file that you want to move to your device.
  7. Right-click the file.
  8. Select Cut or Copy.
  9. Navigate to the folder in the Mobile Device window where you want to move the file.
  10. Right-click.
  11. Select Paste.

 

Move files - card to handset

 

How to copy files from a memory card to the device

 

To copy files from a memory card to the internal memory, follow these steps:

 

  1. From the Home screen, select Start.
  2. Scroll to and select Applications.
  3. Scroll to and select File Manager.
     
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  4. Select Menu.
  5. Scroll to and select Storage Card.
  6. Locate the file you want to move.
  7. Select Menu.
  8. Scroll to and select Edit.
  9. Select Cut or Copy.
  10. Navigate to the folder on your device where you want to move the file.
  11. Select Menu.
  12. Scroll to and select Edit.
  13. Scroll to and select Paste.

 

Move files - handset to card

 

How to copy files from the device to a memory card

 

To copy files from the internal memory to a memory card, follow these steps:

 

  1. From the Home screen, select Start.
  2. Scroll to and select Applications.
  3. Scroll to and select File Manager.
     
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  4. Locate the file you want to move.
  5. Select Menu.
  6. Scroll to and select Edit.
  7. Select Cut or Copy.
  8. Select Menu.
  9. Scroll to and select Storage Card.
  10. Navigate to the folder on your storage card where you want to move the file.
  11. Select Menu.
  12. Scroll to and select Edit.
  13. Scroll to and select Paste.

 

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DOC-13784