Getting started: T-Mobile LTE Wi-Fi Gateway

Check out the details below to get started using your T-Mobile LTE Wi-Fi Gateway.

 

 

 

In the box

The T-Mobile LTE Wi-Fi Gateway comes with everything you need to get started on your way to enjoying your new device.

 

  • LTE Wi-Fi Gateway
  • Power Adapter
  • Battery
  • Battery cover and screws
  • Screwdriver
  • Quick Start Guide and Terms & Conditions

 

Buttons, ports, and LED indicators

There's a lot you can do with your new device, so here's a quick glance of some basic items:

 

Buttons and ports

T-Mobile LTE Wi-Fi Gateway front.PNGT-Mobile LTE Wi-Fi Gateway rear.PNG

 

LED indicators

 

Power/System (Front LED)

  • Green: System is powered on and ready
  • Flashing orange: System is booting
  • Red: There was an error during or after boot
  • Off: Device is off

 

Battery (Top LED 1)

  • Green: 50-100% battery
  • Orange: 10-50% battery
  • Red: Low battery < 10%
  • Off: Device is booting or there is no battery inserted

 

Wi-Fi  (Top LED 2)

  • Green: Wi-Fi  is on
  • Red: There is an error with Wi-Fi
  • Off: Wi-Fi is off

 

LTE (Top LED 3)

  • Green: LTE is connected and ready
  • Red: There is an error connecting to LTE

 

Check signal strength

If you press the LTE button on the front of the Wi-Fi gateway, the LTE signal strength will display on the Power/System LED.

 

  • Flashing green: Excellent LTE signal
  • Flashing orange: Good LTE signal
  • Flashing red: Weak LTE signal
  • Off: No LTE signal

 

Device tutorials and user guide

No matter what you want to do with your new device, we have plenty of resources available to help you get on your way.

 

 

First time use

Get help setting up and connecting to your device for the first time.

 

Where to put the LTE Gateway

  • Turn off your old internet equipment so it doesn't interfere with the LTE Wi-Fi Gateway
  • Place the Wi-Fi gateway in a central area with excellent LTE signal
  • Keep the Wi-Fi gateway away from metal obstructions and away from direct sunlight
  • Keep the Wi-Fi gateway away from the following to prevent signal interference or loss:
    • 802.11g or 20MHz only Wi-Fi devices
    • 2.4GHz computer peripherals
    • Bluetooth devices or cordless phones
    • Transformers or heavy-duty motors
    • Fluorescent lights
    • Microwave ovens & refrigerators
    • Industrial equipment

 

Plug in and turn on your device

  1. Insert the battery into the Wi-Fi  Gateway, then secure the back cover with the two included screws.
  2. The SIM should be pre-inserted. If not, insert the SIM card notched corner first with the gold contacts facing down, until it clicks in place.
  3. Plug the Wi-Fi gateway into a power outlet using the included power adapter.
    • The Wi-Fi gateway is designed to stay plugged in at all times
    • The battery automatically takes over if power is lost to keep you connected
  4. If you're connecting any devices over ethernet LAN, plug them in now.
  5. On the back of the device, turn the power switch to On.

 

Insert battery.PNGattach cover.PNG

 

Connect to your LTE Wi-Fi Gateway for the first time

 

Wi-Fi

  1. On your smartphone or computer, scan available Wi-Fi networks.
  2. Connect to the T-MobileWiFi-2.4G or T-MobileWiFi-5G network. The Wi-Fi password is on the bottom of the router.
  3. Once connected, you can use the T-Mobile Home Internet app or the Web User Interface to change settings.

 

Ethernet

  1. Plug one end of the Ethernet cable into your computer's Ethernet port.
  2. Plug the other end into the T-Mobile LTE Wi-Fi Gateway in the LAN1 or LAN2 port.

 

Change the name and password for Wi-Fi or Administration

To improve security, you can change the default name and password for the Wi-Fi  network or Administrator account.

 

  1. Access the T-Mobile Home Internet app or the Web User Interface.
  2. Go to Basic > Network > Wi-Fi to change these settings for Wi-Fi :
    • Network Name (SSID)
    • Password
  3. Go to Expert > Device Settings > Administration to change the login settings for the router:
    • User name
    • Password

 

 

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