Postpaid customers can view payment history from the T-Mobile app or on My T-Mobile.com.
To obtain records for payments more than one year old, contact T-Mobile Customer Service. Keep in mind, payment history is only available to customers on monthly postpaid plans.
From your mobile device with the T-Mobile app
- Open the app. If you don't have it, download it now.
- Select Menu > BILLING & PAYMENTS.
- To view your most recent bill amount, select View Bill Summary.
- To view your most recent payment, select View Payment history. To view past bills, select View Bill History.
From a computer
- Go to My T-Mobile and log in to your account.
- Under Alerts, click View account activity.
- Under Account history, click Payments. Use the filter to look at payment history for up to 12 months.