Promotional cards, credits, and rebates

@Want a sweet deal? The Un-Carriers got you covered. Check out our Deals page for current deals or switch to T-Mobile if you're not part of the magenta nation yet. If you've already got a deal, great- take a look at the details below to understand how it works.

 

Accounts under 20 lines:

Business accounts with 20+ lines Contact us

 

 

Promotional cards

Carrier Freedom™ and other prepaid cards

When you’re approved for Carrier Freedom and other promo cards, you'll receive your Virtual Express Prepaid Mastercard via text.

 

Use the card

  • Anywhere virtual Mastercard® cards are accepted.

  • Not available when if a payment terminals require a physical card.

  • Can't be refilled.

  • At checkout, select Debit or Credit.

  • Card will expire after the last day of the 6th month from its issue date.
  • To pay your bill, use the button below

 

 

T-Mobile promotional reward cards

Promotional cards are issued for some incentive offers.

 

Use the card

  • can only be used for purchasing goods, services, and bill pay at T-Mobile retail stores.
  • cannot be reloaded, exchanged for cash, or cashed into a check.
  • expires at the end of the month after 90 days from its issue date
  • cards have the T-Mobile logo, but no bank logo.

 

Didn't receive or lost your Virtual Card text?

Carrier Freedom / #GetOutoftheRed

  1. Go to www.switch2t-mobile.com or click on the link in the text you received.

  2. Select Log in and enter your mobile number and account PIN.

  3. Click Redeem Virtual Card and the page automatically generates the reward code.

    If not, go back to the previous page and click Redeem Virtual Card again.

 

Promotional credits

T-Mobile offers two types of promotional credits that adds a discount to your bill: promotional credits for lines or service and Recurring Device Credits (RDC).

 

How promotional credits for lines or service work

  • You have to meet all requirements of the promotion.
  • More than one promotional credit per line at a time if promotions can combined.

  • On the bill, you will see promotional descriptions for your credit.

 

How Recurring Device Credits (RDC) work

  • Only one promo per line is allowed at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
  • If the Recurring Device Credits (RDC) promo is greater than your EIP payment, you'll see two credits on your bill; one credit for the same amount of as your EIP charge and a second for the balance of the remaining promotional credit.
  • T-Mobile for Business and government customers don't receive text notifications about RDC promotions.

 

Keeping promotional credits

Hang on to your credits! The following actions can cause your credits to end:

  • Exchanging or returning a device outside of the offer window

  • Canceling or changing the plan or service that is required for a credit promotion

  • Not signing your E-signature or completing the EIP during the promotional period

  • Performing a JUMP! upgrade to a new device from a device with a credits

  • Returning one phone purchased as a BOGO offer

  • Not following the terms of the promotion

 

Rebates

For a list of our rebate offers and steps on redeeming, visit our Deals & Promotions page. To check the status of your existing rebate, use the link below.

 

 

 

 

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