Device hardware: T-Mobile USB Laptop Stick

    Table of Contents

     

     

    Computer System Requirements

     

    Microsoft Windows

     

    Important: It is strongly recommended Windows XP be updated to Service Pack 3. This update will increase overall improvement to the performance of the computer.

     

     

    Windows XPWindows VistaWindows 7
    Processor

    300 MHz 32-bit

     

    Note:

    64-bit is not supported

    1 GHz 32-bit

    1 GHz 64-bit

    1 GHz 32-bit

    1 GHz 64-bit

    RAM256 MB1 GB1 GB
    Hard Drive Space50 MB50 MB50 MB
    Web BrowserIE 5.5IE 7IE 8
    OS Service Pack / VersionService Pack 2 or laterService Pack 0 or laterService Pack 0 or later
    USB VersionUSB 2.0 or USB 3.0 port

    USB 2.0 or USB 3.0 port

    USB 2.0 or USB 3.0 port

     

    Mac OS X

     

    Important: Mac 10.7 (Lion) is not officially supported, but can work if Java Realtime is installed.

     

    Mac OS X 10.4

    (Tiger)

    Mac OS X 10.5

    (Leopard)

    Mac OS X 10.6

    (Snow Leopard)

    ProcessorPower PC G3876 MhzIntel
    RAM256 MB512 MB1 GB
    Hard Drive Space100 MB120 MB160 MB
    Web BrowserSafariSafariSafari
    OS Service Pack / VersionVersion 10.4.11 or laterVersion 10.5.8 or laterVersion 10.6.4 or later
    USB Version

    USB 2.0 or USB 3.0 port

    USB 2.0 or USB 3.0 port

    USB 2.0 or USB 3.0 port

     

     

     

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    Indicators

    Indicator Lights

    Use the following table to understand what status the indicator light is showing:

     

    LightStatus
    Blinking green twice every 3 secondsData stick is powered on
    Blinking green once every 3 seconds2G registration
    Blinking blue once every 3 seconds3G registration
    Blinking redData stick is powered on and searching for the SIM card
    Solid redData stick is powered on and searching for an available network (2G, 3G, 4G)
    Solid GreenEstablished 2G connection
    Solid blueEstablished 3G connection
    OffNo power

     

    Refer to the picture below to determine the location of the indicator light:

     

    T-Mobile Support Community- Device hardware- T-Mobile USB Laptop Stick.png

     

     

     

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    Memory Card

    Access files on card

    How to access files on a memory card from a computer


    To view files on a memory card from a computer, follow these steps:

     

    1. From your computer, open the Start menu, and click on Computer.
    2. Double-click on the appropriate drive.
    3. Navigate to and access the desired files or folders.

     

    Copy files from card to computer

    How to copy files from a memory card to a computer


    To copy files from a memory card to a computer, follow these steps:

     

    1. From your computer, open the Start menu, and click on Computer.
    2. Double-click on the appropriate drive.
    3. Drag and drop the desired files or folders to the desired location on your computer.

     

    Copy files from computer to card

    How to copy files from a computer to a memory card


    To copy files from a computer to a memory card, follow these steps:

     

    1. From your computer, open the Start menu, and click on Computer.
    2. Double-click on the appropriate drive.
    3. Navigate to the desired folder on the memory card.
    4. In a separate window, navigate to the desired folders or files on your computer.
    5. Drag and drop the files from the computer's folder to the desired folder on the memory card.

     

    Delete files on card

    How to delete files on a memory card from a computer


    To delete files on a memory card from a computer, follow these steps:

     

    1. From your computer, open the Start menu, and click on Computer.
    2. Double-click on the appropriate drive.
    3. Navigate to the desired folder on the memory card.
    4. Right-click on the file or folder you want to delete.
    5. Click Delete.
    6. Click Yes to confirm.

     

    Insert/Remove card

    How to insert or remove a memory card

     

    To insert or remove a memory card, follow these steps:

     

    1. Open the microSD door on the side of the laptop stick.
    2. Insert the card as shown, and push it in until it locks into place.
      • Note: To remove a card that is already inserted, push in on the card slightly to unlock it and then slide it out of the microSD memory card slot.
        T-Mobile Support Community- Device hardware- T-Mobile USB Laptop Stick(1).png
    3. Close the microSD door and push it into place.

     

     

     

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    SIM card

    Insert / Remove SIM card

    How to insert or remove the SIM card


    Related error: 'Insert SIM'


    To insert or remove the SIM card, follow these steps:


    To insert


    1. Detach the SIM card from the card holder.
    2. Slide down and remove the back cover.
      T-Mobile Support Community- Device hardware- T-Mobile USB Laptop Stick(2).png
    3. Slide the SIM card into the slot (as shown below).
      T-Mobile Support Community- Device hardware- T-Mobile USB Laptop Stick(3).png
    4. Close the back cover.

     

    To remove

    1. Slide down and remove the back cover.
      T-Mobile Support Community- Device hardware- T-Mobile USB Laptop Stick(4).png
    2. Slide the SIM card out of the slot (as shown below).
      T-Mobile Support Community- Device hardware- T-Mobile USB Laptop Stick(5).png

     

     

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    DOC-8604