See your account history

Finding your account history is easy with My T-Mobile.

 

 

Get account history on My T-Mobile

You can access documents from the previous 24 months.

 

  1. Go to My T-Mobile and log in to your account.
  2. Click your name at the top right > Profile.
  3. Click Account history.
  4. Select from the following filters for the category and time-frame.                                                                         
    CategoryTime-frame
    • Billing
    • Payments
    • Services
    • Account
    • Devices
    • Documents
    • Conversations
    • Last 30 days
    • Last 90 days
    • Current year
    • Previous year
    • All (24 months)
    • Custom dates
  5. Click Download PDF.
  6. Open and print the PDF.

 

 

Get documents in-store

We will send you a My T-Mobile link to the email you gave us for your account. If we can't reach that email, we will send you a text or mail it to you. You can get any of these documents at a T-Mobile store:

 

  • AutoPay Agreement
  • Device Recovery Program Agreement
  • EIP Agreement
  • EIP Confirmation
  • ESIG Terms & Conditions
  • Indoor Coverage Selection Agreement
  • Line Suspension Statement
  • Personal Guarantor Agreement
  • Plan Change Agreement
  • Receipts
  • Receipt with Upgrade Agreement
  • Service Agreement

 

If you need assistance getting your documents, give us a call and we can help.