BlackBerry World app

    Learn about the BlackBerry Wordl app. Get tips, how tos, and troubleshooting all on this page.



    BlackBerry World details

    App features

    • Download & Install apps directly to your phone.
    • Locate fun and challenging games for endless entertainment.
    • Personalize your phone to match your spirit.
    • Complete your phone personalization with your favorite songs.



    App requirements

    • A BlackBerry smartphone with a trackball or touchscreen
    • BlackBerry Device Software 4.2, 4.3, 4.5, 4.6, 4.7 or higher



    How tos

    Install BlackBerry World

    To install BlackBerry World, follow these steps:


    If the BlackBerry World did not come pre-loaded on your phone, you can go to their of the below sites to download and install the free  Marketplace.



    Remove BlackBerry World

    To remove the BlackBerry World app, follow these steps:


    1. On the BlackBerry smartphone, select Options.
    2. Select Advanced Options.
    3. Select Applications.
    4. Highlight BlackBerry World.
    5. Press the BlackBerry Menu key.
    6. Select Delete.
      • Note: BlackBerry World can also be removed using the BlackBerry Desktop Manager.



    Purchase Content

    To purchase content, follow these steps:


    1. Launch the BlackBerry World
    2. Browse/Search to locate the desired content
    3. Click the item
      • If free: Click Download or Download Trial
      • If cost associated: Click Purchase, then Buy Now



    Restore free app in BlackBerry World

    To restore free apps, follow these steps:


    For App World 1.1

    1. Open BlackBerry App World.
    2. Click My World.
    3. Press the Menu key, and then click Log In.
    4. Type your PayPal® email address and password.
    5. For each app that needs to be reinstalled, select it and click Reinstall.

    Note: These steps will only work for apps that were purchased through BlackBerry World. Free or trial apps that were downloaded do not appear in My World after switching to a new BlackBerry smartphone or after upgrading the BlackBerry Device Software. For the free and trial apps, you must download those apps again.


    For App World 2.0

    1. Open BlackBerry World.
    2. Click the Menu key, and then click My World
    3. Enter in your BlackBerry ID email and password, then click Login
    4. The app list will refresh automatically
    5. For each app that needs to be reinstalled, select it under the Uninstalled section and click Reinstall.



    Change payment method

    To change the payment method, follow these steps:


    1. Launch the BlackBerry World
    2. Click My Account
    3. Click Payment Options
    4. Select the desired payment option
    5. Click Next
    6. Complete all instructions on the screen to finalize payment  method changes.



    Changing phones & re-installing downloads

    To change phones & reinstall downloads, follow these steps:


    1. Launch the BlackBerry World
    2. Click My World
    3. Re-install each item desired

    Note: Each item may be re-installed up to four times within one year without payment for the download again.




    Create a BlackBerry World account

    See Create a BlackBerry World account




    To troubleshoot problems with the BlackBerry World app, follow these steps:


    Basic Troubleshooting

    Important: Complete these steps before proceeding to specific issues.

    1. Recreate the issue.
      1. Access Blackberry World on your phone.
      2. Attempt to perform the function that is not working following the documented How tos and note any error messages.
      3. If you continue to receive errors, try to perform another function within the Blackberry World and note the results.
    2. Test general web access.
      1. Access web2go.
      2. Access an external web site like or
    3. Close all apps & restart the phone.
      1. Restart your phone or close all apps
      2. Remove the battery from the phone.
      3. Replace the battery and restart the phone.



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