For Android Market updates to Google Play, please see Android Market update to Google Play .
To return to the top of the document, press the Home key.
Play Store / Android Market enables you to download applications, games, music and more created by a variety of developers from one, easy to manage store.
Play Store / Android Market is currently preloaded on all Android Devices
Back to top
The option to use multiple Gmail accounts to purchase and download content is available in the Play Store / Android Market.
The Play Store / Android Market has the option to purchase Applications and Games using one of two payment methods.
Note: If the item is free, the Blue Price Box will read Free.
The Play Store / Android Market has the option to purchase books using a Credit Card.
The Play Store / Android Market has the option to rent movies using a Credit Card.
Note: Rental Period information is displayed on the screen.
Within the Play Store / Android Market, T-Mobile continues to recommend applications. These recommended applications can be found in the T-Mobile section.
The Play Store / Android Market has additional options to search for Apps, Games, Books and Movies.
Note: You may also go into a content type (Apps, Games, Books or Movies) and search by Category or use the Magnifying Glass Icon.
The Play Store / Android Market has the option to use multiple Gmail accounts to purchase and download content.
Note: If you have multiple Google accounts, only the items purchased with the Google Account currently signed in will be visible. See, Switch Between Gmail Accounts (above) for how to see the other purchased items.
Customers must have certain software installed on their PC to properly use Google Music.
The Google Music Player application must be installed on your device to listen to your music. Refer to Google Music player Application.
The Play Store / Android Market is a third-party application. To report an issue with Play Store / Android Market, see www.google.com/support/androidmarket.
T-Mobile will assist with Basic Troubleshooting and some Advanced Troubleshooting for issues with the Play Store / Android Market. If an application downloaded from the Play Store / Android Market is T-Mobile Branded or Pre-Loaded on your phone, search for additional troubleshooting steps for the application, if available, in the Applications Space.
Important: Complete these steps before proceeding to specific issues.
Google has two types of verification available for every account. If Two-Way Verification is active, attempts to sign on through any device other than a computer will result in a "Wrong Password or Username " error message and will not sign you in.
The Play Store / Android Market is a third-party application. To report an issue with the Play Store / Android Market, see www.google.com/support/androidmarket.
The Play Store / Android Market does support Carrier Billing, however each Developer maintains their own Carrier Billing Authorization. Follow the steps below to determine where the issue is.
Didn't find what you were looking for? Post a question in the Android General space.
Are you sure you want to delete this document?