Software updates: Samsung Galaxy Note9

Use this page to identify software versions for the Samsung Galaxy Note9 as well as details on recent software updates.

 

 

 

Identify the device's current software version

 

Android 9.0 / N960USQS1CSF1

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > About phone > Software information.
  3. View the Baseband version and compare it to the version below.

 

 

Review software version details

 

VERSIONRELEASE DATEENHANCEMENTSSTATUS

Android 9.0

Baseband version:

N960USQS1CSF1

June 22, 2019June security patches

Available June 22, 2019

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 9.0

Baseband version:

N960USQS1CSE1

May 24, 2019May security patches

Available May 24, 2019

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 9.0

Baseband version:

N960USQU1CSD1

April 19, 2019April security patches

Available April 19, 2019

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 9.0

Baseband version:

N960USQU1CSC1

March 1, 2019

Android Pie 9.0

New e911 call flow

Compass calibration fix

BYOD update

Available March 1, 2019

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.1

Baseband version:

N960USQU1ARL1

January 6, 2019

December security patch

Camera bug fixes

Various bug fixes and system improvements

Available January 6, 2019

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.1

Baseband version:

N960USQS1ARK1

November 22, 2018November security patch
Various bug fixes and system improvements

Available November 22, 2018

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.1

Baseband version:

N960USQU1ARJ8

November 13, 2018

October security patch

Camera bug fixes

Audio bug fixes & optimization

Available November 13, 2018

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.1

Baseband version:

N960USQS1ARH6

September 20, 2018September security release

Available September 20, 2018

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.1

Baseband version: N960USQU1ARFL

March 16, 2018

Release Software

Available August 24, 2018

If your device meets the update requirements below, you can upgrade to the most current software version.

 

Determine update requirements

Your device must meet the following requirements to update your software to the most current version:

  • 50% or higher battery life
  • Data connection
  • File size: 181874 KB

 

Update software versions

 

Update automatically over the air (OTA)

It is recommended to connect to Wi-Fi before completing the update.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Software update > Download updates manually.
  3. Wait for the device to check for updates.
  4. Tap OK > Start.
  5. When the restart message appears, tap OK.

 

Update from a computer

Follow the update requirements above, along with the following:

  • Use a Samsung USB cable.
  • Back up your data prior to completing the update.

 

During the update, do not:

  • Use the device or press any keys.
  • Remove the battery, if applicable.
  • Turn off the device.
  • Disconnect the USB cable until the update is complete.

 

  You will not be able to place a call during the update, not even an emergency call.

  1. Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/.
  2. Connect the cable to a compatible USB port on your computer.
  3. Connect the other end of the cable to your mobile device.
  4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
  5. Open Smart Switch on your computer, and allow it to make the connection.
  6. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
  7. Click Update to begin downloading the necessary files.
  8. Click OK to proceed.
  9. Your device may turn off and on a few times during the update process.
  10. Once complete the device will return to the Home screen.

 

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

 

  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
  2. If wiping the cache partition does not work, you may need to perform a master reset.