Software updates: moto e5 play

Use this page to identify software versions for the moto e5 play as well as details on recent software updates.

 

 

 

Identify the device's current software version

 

Android version 8.0.0 / Build version OCP27.91-51

  1. From the Home screen swipe up, tap Settings.
  2. Tap About phone > Build version.
  3. Review the information in the Review software version details section below.

 

Review software version details

 

         

VERSIONRELEASE DATEENHANCEMENTSSTATUS

Android version: 8.0.0

Build version: OCP27.91-51

July 27, 2018

Original software

Available July 27, 2018

This is the launch software version of the device. When a software update becomes available, this information will be updated.

Other versions

N/A

N/A

Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.

 

Determine update requirements

Your device must meet the following requirements to update your software to the most current version:

 

  • No update available at this time.
  • When an update is available, these details will change.

 

Update software versions

 

Update automatically over the air (OTA) for Build version OCP27.91-51

  1. Tap Install and restart.
  2. Wait as your device updates.

 

Update automatically over the air (OTA) for Build version OCP27.91-51

  1. From the Home screen swipe up, tap Settings.
  2. Tap About phone > System updates.
  3. Follow the on-screen prompts to update the device.

 

Update from a computer

  1. Use the OEM provided USB Cable and install Motorola Device Manager (MDM) to your Mac or PC.
  2. Connect your device to the computer with a USB cable.
  3. Install the device drivers if it's your first time connecting to your computer.
  4. Once connected, a message about updates will automatically display. If the update message does not appear, check for updates manually by clicking the Check for device update.
  5. MDM will tell you if an update is available.
  6. Follow the instructions on the screen to update your device.

 

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

 

  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
  2. If wiping the cache partition does not work, you may need to perform a master reset.