Need help with your business account? Whether you're looking for a Business Customer Service or a salesperson, we've got you covered!
- 1-800-375-1126 or 611 from your device (24 hours a day, 7 days a week)
- When calling in, you’ll be asked to verify your account PIN/Passcode to gain access to your account.
- International callers: +1 505-998-3793 from your device, a landline, or a non-T-Mobile phone
- All calls made to this number from a T-Mobile device are free from roaming, airtime, or long-distance charges.
- Calls made to this number from landlines and non-T-Mobile phones will incur international long-distance charges as well as any other additional charges that may apply.
By email or fax
- Fax: 1-877-214-5937
- Email and fax options are only available to Authorized Users on the account.
- If the email or fax isn't from an Authorized User, no account changes will be completed.
- Go to My T-Mobile and log in to your account.
- Click Message us to get the conversation started.
- Be prepared to verify your account so we can chat with you about your account.
If you're in the market for a sales rep or want to request a different one, fill out our web form and our sales team will contact you, usually within an hour during normal business hours (Mon-Fri 9:30 a.m. - 7:45 p.m. PT).
Use our store locator to find the nearest T-Mobile store.