e-Signature support

e-Signatures are required for all new EIP, JUMP! On Demand, and POIP device agreements. You can use your computer or mobile device to review and approve the e-Signature authorizations.

 

 

e-Signatures authorizations: Computer

  1. Verify the email is from t-mobile-sign-your-eip.
  2. Access the EIP disclosure agreement by clicking the Click here to sign link in the e-Signature authorization email.
  3. Read the multi-page document that outlines T-Mobile’s Financial Privacy Agreement, the EIP Agreement and Terms and Conditions.
  4. Scroll through the agreement to view the Buyer's Signature section.
  5. Click the buyer's signature window to confirm the agreement once you have verified the information is correct.
  6. Enter your initials in the Adopt Your Signature pop-up window. You may select a cursive font style using the Select Style option.
  7. Click the Adopt and Sign button to confirm the agreement.
  8. Click Confirm Signing when the confirmation message appears.
  9. When a Congratulations pop-up appears, download and print the agreement from the pop-up window.
  10. Once your order is shipped, a confirmation email, which includes a link to your EIP contracts and a copy of T-Mobile's Financial Privacy Policy will be sent.

 

 

e-Signatures authorizations: Mobile

Mobile e-Signature capability is currently only available for loans (EIP and POIP). It is not available for JUMP! On Demand.

 

  1. Check your email on your smartphone and verify it is from t-mobile-sign-your-eip.
  2. Access the EIP disclosure agreement by clicking the Click here to sign link in the e-Signature authorization email.