Use this page to identify software versions for the Motorola E 4th Generation as well as details on recent software updates.
On this page:
Identify the device's current software version
Android 7.1.1 / Build number: NCQS26.69-64-6
- From the Home screen swipe up, tap Settings.
- Tap About phone > Android version.
- Review the information in the Review software version details section below.
Review software version details
| VERSION | RELEASE DATE | ENHANCEMENTS | STATUS |
|---|---|---|---|
Android 7.1.1 Baseband version: NCQS26.69-64-6 | May 31, 2018 | Google security updates Various bug fixes and system improvements | Available May 31, 2018 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 7.1.1 Build number: NCQ26.69-62 |
| Original software | Available If your device meets the update requirements below, you can upgrade to the most current software version. |
Determine update requirements
Your device must meet the following requirements to update your software to the most current version:
- No update available at this time.
Update software versions
Update automatically over the air (OTA) for Android
- Tap Install and restart.
- Wait as your device updates.
Update manually for Android
- From the Home screen swipe up, tap Settings.
- Tap About phone > System updates.
- Follow the on screen prompts to update the device.
Issues after updating
If you experience issues after updating to the latest software version, follow these steps:
- Wipe your cache partition to make sure that all system files on your device are put back in order.
- If wiping the cache partition does not work, you may need to perform a master reset.