Switch from BlackBerry to Apple iOS

This document offers tips to help you get up and running on your new phone. Some steps may use a lot of data, so use Wi-Fi when available.

 

 

Transfer your data between phones

BlackBerry apps cannot transfer to Apple iOS, unfortunately. However, a developer may have made a version you can purchase/download for your new phone. Head over to the App Store to search for a similar app.

 

BlackBerry 10 to Apple

  1. Use BlackBerry Link to sync your calendar and contacts with Outlook.
  2. Use iTunes to sync you calendar and contacts with Outlook. The iCloud contact and calendar backup must be turned off.

 

BlackBerry Legacy to Apple

  1. Use BlackBerry Desktop software to sync your calendar and contacts with Outlook.
  2. Use iTunes to sync you calendar and contacts with Outlook. The iCloud contact and calendar backup must be turned off.

 

Transfer your photos

You can use Dropbox to backup photos on your old phone and restore them to your new phone.

 

  • T-Mobile Store: Some retail stores can transfer contacts, calendar, pictures, and videos for you.
  • Computer: If you have a computer available, you can copy pictures and videos to the computer, and then to the new device. See your phone's common procedure page for steps to backup & restore using a computer.
  • Cloud:
    1. Install Dropbox (iPhone) and Dropbox (BlackBerry) on both devices.
    2. On the old phone, open Google Photos and tap the cloud icon on the top right.
    3. Tap the Back up & sync button.
    4. On the new phone, open Google Photos and tap the cloud icon on the top right.
    5. Tap the Back up & sync button.