Network, APN, and VoLTE: HTC U11 life

Use these steps to support network settings on the HTC U11 life.

 

 

 

APN & data settings

  1. From any Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Mobile data.
  4. Tap Access Point Names.
  5. If available, tap the T-Mobile US LTE (the bullet point fills with green). If not available, tap the Menu key, and then tap New APN. To reset your APN settings, tap the Menu key and then tap Reset to default.
  6. Verify and update the following settings for the Data APN:
    • Name: T-Mobile US LTE
    • APN: fast.t-mobile.com
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication type: <Not set>
    • APN type: <Not set> OR Internet+MMS
    • APN protocol: IPv4/IPv6
    • APN roaming protocol: IPv4
    • Enable/disable APN: <greyed out unless there are multiple APN's>
    • Bearer: Unspecified
  7. Tap the Menu key.
  8. Tap Save.
  9. Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.

 

Manual network selection

The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.

 

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap Mobile data.
  4. Tap Network operators.
  5. Tap Search networks.
  6. Select the desired network.

 

Switch 2G / 4G

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap Mobile data.
  4. Tap Network Mode.
  5. Select an option:
    • LTE Off (Automatic 4G/3G/2G)
    • 2G only

 

Turn on / off airplane mode

Airplane mode turns off wireless connections. This allows app and menu use, but prevents voice or Internet use.

 

  1. Press and hold the Power key.
  2. Tap Airplane mode to turn on or turn off.

 

Turn on / off data roaming

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap Mobile data.
  4. Select the Data roaming check box.
  5. Tap OK.
  6. If desired, select the Data roaming sound check box to play a sound when connecting to a roaming network.

 

Turn on / off mobile data

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap More.
  4. Tap Data usage.
  5. Tap the Mobile data slider to turn it on or off.

 

Turn on / off VoLTE

  1. From any Home screen, tap Apps.
  2. Tap Settings > Call.
  3. Tap the Voice over LTE checkbox.