Backup & restore: Samsung Galaxy Note8

Learn how to back up and restore apps, contacts, photos, and data on the Samsung Galaxy Note8.

 

 

 

Back up apps

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings.
  3. Tap Cloud and accounts.
  4. Tap Backup & restore.
  5. Tap Back up my data and move the slider to ON to back up any account data, Wi-Fi passwords, and other settings to Google servers.
  6. Tap Automatic restore and move the slider to ON to restore backed up settings and data when re-installing applications.

 

Back up contacts

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings.
  3. Tap Cloud and accounts.
  4. Tap Accounts.
  5. Tap the account you would like to sync.
  6. Tap the 3 dot icon.
  7. Tap Sync now.

 

Back up contacts to SD card

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Contacts.
  3. Tap 3 dot icon > Settings.
  4. If necessary, tap Contacts to display > All contacts.
  5. Tap Import / Export contacts.
  6. Tap Export to SD card.
  7. Review the file name for the contact list on the pop-up message.
  8. Tap OK to confirm export.
  9. A message flashes at the top of the screen indicating the contacts will be exported.

 

Back up media & pictures

 

From phone

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap the Samsung folder > My Files.
  3. Tap Internal storage.
  4. Tap the 3 dot icon.
  5. Tap Share, then tap the content you want to backup.
  6. Tap Share again.
  7. Select the location you want the content to be shared with. Once selected, a progress bar will appear until complete.

 

From computer - PC

  1. Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/
  2. Connect the cable to a compatible USB port on your computer.
  3. Connect the other end of the cable to your mobile device.
  4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
  5. Open Smart Switch on your computer, and allow it to make the connection.
  6. If necessary, follow these steps:
    1. Touch the Status bar and drag it down.
    2. Tap Connected as a media device.
    3. Select the Media device (MTP) check box.
  7. On the computer, click Open device to view files.
  8. Navigate to the desired files on your computer:
    • The Card icon is your SD card.
    • The Phone icon is your device's internal storage.
  9. Drag and drop the files into the desired computer folder.
  10. When finished, safely disconnect the phone from the computer.

 

Restore apps

This is done automatically upon the next time you sign into your Google account.

 

Restore contacts

This is done automatically upon the next time you sign into your Google account.

 

Restore contacts from SD card

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Contacts.
  3. Tap 3 dot icon > Settings.
  4. If necessary, tap Contacts to display > All contacts.
  5. Tap Import / Export contacts.
  6. Tap Import from SD card.
  7. Review the file name for the contact list on the pop-up message.
  8. Tap OK to confirm export.
  9. A message flashes at the top of the screen indicating the contacts will be imported.

 

Restore media & pictures

 

From phone

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap the Samsung folder > My Files.
  3. Tap SD card.
  4. Tap the 3 dot icon > Edit.
  5. Select the check box next to the files your media or pictures is stored on.
    • Pictures are usually stored to a DCIM file.
    • Media files are usually stored in the media file.
  6. Tap the 3 dot icon >  Move.
  7. Select Internal storage.
  8. Tap Move here to move to the main phone memory.
  9. To move files to a location other than the main phone memory:
    1. Tap the folder name or tap Create folder.
    2. Tap Move here.

 

From computer - PC or Mac

  1. Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/
  2. Connect the cable to a compatible USB port on your computer.
  3. Connect the other end of the cable to your mobile device.
  4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
  5. Open Smart Switch on your computer, and allow it to make the connection.
  6. If necessary, follow these steps:
    1. Touch the Status bar and drag it down.
    2. Tap Connected as a media device.
    3. Select the Media device (MTP) check box.
  7. On the computer, click Open device to view files.
  8. Navigate to the desired files on your computer:
    • The Card icon is your SD card.
    • The Phone icon is your device's internal storage.
  9. Drag and drop the files into the desired phone folder.
  10. When finished, safely disconnect the phone from the computer.