If you need help with your rebate, we got you covered! You can request a rebate online and track your promotion at our T-Mobile Rebates page. Keep in mind all rebates can take up to 8 weeks from the time of receipt. Once your rebate is processed, you'll receive a virtual Prepaid MasterCard® card for the rebate amount.
- Visit the T-Mobile Rebates page.
- Fill out the appropriate rebate section and click search.
- Make sure the mailing address matches the billing address on My T-Mobile.
- After reviewing the terms and conditions, follow the on-screen instructions.
- Visit the T-Mobile Rebates Status page.
- Enter your information and click the Check status button. Keep in mind, processing can take up to 8 weeks from the time of your request.
|I'm having trouble submitting for my rebate|
If you're having trouble submitting for your rebate on the T-Mobile Rebates page, please make sure that:
If you're still having trouble, please contact us for further assistance.
|Where's my rebate?|
It can take up to 8 weeks to process your rebate. You can the T-Mobile Rebates Status page.
|My rebate was lost, stolen or sent to the wrong address|
Our rebate care team can assist you. Please contact us for further assistance.
If my account is suspended, will my rebate be processed?
Your account must be in good standing in order to be approved for a rebate. The rebate submission will be processed but you will receive a denial and given instructions on how to resubmit.