Restart your device regularly

Although we all like to stay connected and leave our phones on, you can improve its performance just by restarting it at least once a week.


From time to time, phones may lose connection with the T-Mobile network, just like your computer can lose connection to a wireless network. Restarting forces the phone to reconnect, which can help with network and connectivity problems.


Phone performance also benefits from clearing the memory. Typically, apps continue running in the background, which may cause battery drain, slowness, heat, and other conflicts. Restarting can clear memory of apps and conflicts.


This helps resolve complaints like:


  • Battery drain
  • Calling issues
  • Heat
  • Low or no signal
  • Low memory problems (force close errors, memory errors, crashing, freezing)
  • Messaging issues
  • Slow data
  • Wi-Fi Calling connectivity


We recommend restarting your phone at least once a week, or if it shows any of the trouble listed above.