Learn how to PUK unlock the Alcatel GO Flip. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.
Identifying PUK code error messages
Confirm you are receiving one of the following or a similar error message on your devices.
- "PIN code blocked. Enter PUK code."
- "Enter PUK code"
- "SIM card locked. Emergency calls only. Please contact Customer Care."
Entering PUK codes
- Contact Customer Care to request your PUK code.
- Enter the following character string, slowly, pausing between each entry: **05*[PUK]*[New PIN]*[New PIN again]#.
- Press the OK key.