Network, APN, and VoLTE: Alcatel GO Flip

Use these steps to support network settings on the Alcatel GO Flip.

 

 

 

APN & data settings

  1. From the Home screen, press the OK button on the Keypad.
  2. Scroll and select Settings.
  3. Under the 'Network & Connectivity' tab, scroll and select Cellular & Data.
  4. Scroll and select APN Settings.
  5. If available, select the T-Mobile US LTE. If not available, press the Add APN button, and create a new APN.
  6. Verify and update the following settings for the Data APN:
    • Name: T-Mobile US LTE
    • Authentication: No Auth
    • APN: Fast.t-mobile.com
  7. Press Save.

 

Manual network selection

The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.

 

  1. From the Home screen, press the OK button on the Keypad.
  2. Scroll and select Settings.
  3. Under the 'Network & Connectivity' tab, scroll and select Cellular & Data.
  4. Select Carrier.
  5. Select Automatic.
  6. Select Off.
  7. Select from the list of available networks.

 

Switch 2G / 4G

  1. From the Home screen, press the OK button on the Keypad.
  2. Scroll and select Settings.
  3. Under the 'Network & Connectivity' tab, scroll and select Cellular & Data.
  4. Select Carrier.
  5. Select Network Type.
  6. Select from the following:
    • LTE On (Automatic LTE/4G/3G/2G
    • LTE Off (Automatic 4G/3G/2G
    • 2G only

 

Turn on / off airplane mode

Airplane mode turns off wireless connections. This allows app and menu use, but prevents voice or Internet use.

 

  1. From the Home screen, press the OK button on the Keypad.
  2. Scroll and select Settings.
  3. Under the 'Network & Connectivity' tab, scroll and select Airplane Mode.
  4. Select On / Off.

 

Turn on / off data roaming

  1. From the Home screen, press the OK button on the Keypad.
  2. Scroll and select Settings.
  3. Under the 'Network & Connectivity' tab, scroll and select Cellular & Data.
  4. Scroll and select Data Roaming.
  5. Select On / Off.

 

Turn on / off mobile data

  1. From the Home screen, press the OK button on the Keypad.
  2. Scroll and select Settings.
  3. Under the 'Network & Connectivity' tab, scroll and select Cellular & Data.
  4. Select Carrier.
  5. Select Data Connection.
  6. Select On / Off.

 

Turn on / off VoLTE

  1. From the Home screen, press the OK button on the Keypad.
  2. Scroll and select Settings.
  3. Under the 'Network & Connectivity' tab, scroll and select VoLTE.
  4. Select On / Off.