Network, APN, and VoLTE: Samsung Galaxy J7 Prime

Use these steps to support network settings on the Samsung Galaxy J7 Prime.

 

 

 

APN & data settings

To set the Access Point Name (APN) and turn on data settings, follow these steps:

 

  1. From the Home screen, tap the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Tap Access Point Names.
  5. If available, tap the T-Mobile US LTE (the bullet point fills with green). If not available, tap the ADD.
    To reset your APN settings, tap the Menu (3 dots) icon and then tap Reset to default.
  6. Verify and update the following settings for the Data APN:
    • Name: T-Mobile US LTE
    • APN: fast.t-mobile.com
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication type:<Not set>
    • APN Type: default,supl,mms OR Internet+MMS
      • Default Android provides a text field to enter: default,supl,mms
      • Samsung provides an Internet+MMS radio button to select.
    • APN protocol: IPv4/IPv6
    • APN roaming protocol: IPv4
    • Enable/disable APN: <greyed out unless there are multiple APN's>
    • Bearer: Unspecified
  7. Tap Menu (3 dots) icon > Save.
  8. Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.

 

Manual network selection

The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.

 

  1. From the Home screen, tap the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Tap Network operators.
  5. Tap Search now.

 

 

Switch 2G / 4G

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Tap Network mode.
  5. Tap one of the following desired band settings:
    • LTE/4G/3G/2G (auto connect)
    • 4G/3G/2G (auto connect)
    • 2G ONLY

 

Turn on / off airplane mode

Airplane mode turns off wireless connections. This allows app and menu use, but prevents voice or Internet use.

 

  1. From the Home screen, tap the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Airplane mode.
  4. Slide the Airplane mode Switch right to the ON or OFF position.

 

Turn on / off data roaming

  1. From the Home screen, tap the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Slide the Data roaming switch right to the ON or OFF position.

 

Turn on / off mobile data

  1. From the Home screen, tap the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Data usage.
  4. Tap Mobile data.
  5. Slide the Mobile data Switch to the ON or OFF position.

 

Turn on / off VoLTE

When DIGITS is active on the account, the VoLTE menu will be disabled and hidden.

 

  1. From the Home screen, tap the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Slide the VoLTE calls switch right to the ON or OFF position.