Learn how to PUK unlock the Kyocera DuraForce PRO. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.
Identifying PUK code error messages
Confirm customers are receiving one of the following or similar error messages on their devices.
- "PIN code blocked. Enter PUK code."
- "Enter PUK code"
- "SIM card locked. Emergency calls only. Please contact Customer Care."
Entering PUK codes
- Contact Customer Care to request your PUK code.
- Tap Emergency Call to display the dialer.
- Enter **05*[PUK]*[New PIN]*[New PIN]#
- When you press the # key, the code will disappear. If the PUK is successful, the unlock screen will show.