Learn how to master reset the ZTE Quartz using the menu or hardware keys.
Master reset from settings menu
A master reset restores the original factory settings and may delete personal data on the internal storage, such as downloads, ringtones, images, apps, and contacts.
- If your screen is dimmed, touch the screen to wake up the watch.
- From the clock face, press the Power button and select Settings > Systems > Disconnect & reset.
- Tap the check mark.
- The device will restart and be reset to its factory settings.
Soft reset with hardware keys
A soft reset is a simulated battery removal. This is used to power a device off when the screen is frozen or unresponsive and the device it has an internal battery that cannot be removed. It does not cause loss of personal data on the device. Long press the Power button for 15 seconds.