KickBack for T-Mobile ONE

Starting January 22, 2017, eligible customers who are enrolled in KickBack™ can receive up to $10 back per line when they use 2 GB of data or less on that line in a billing period.

 

How the offer works

KickBack is available if you're on a standard T-Mobile ONE plan. To be eligible, you need to opt-in to KickBack before the end of the bill cycle (you only need to opt-in once). Make sure to do so for each line you want to have KickBack on. There is no fee to sign up for KickBack.

 

If you use 2 GB of data or less in a billing cycle (including Simple Global and Mexico/Canada), you can receive up to a $10 bill credit. Just make sure to pay your bill on time; late payments or payment arrangements will remove your eligibility for KickBack. And don't worry, we'll let you know when you're nearing the 2 GB mark, so you can keep an eye on your KickBack eligibility.

 

 

Who's eligible

KickBack is available if you're a new or existing customer with an eligible postpaid, T-Mobile for Business, or No Credit Check account and you meet all of the following requirements:

  • Have or add on any standard T-Mobile ONE rate plan (Tax Inclusive or Tax Exclusive), including T-Mobile ONE tablet options.
    Exception: T-Mobile ONE Tax Exclusive 9 lines for $310, 13 lines for $325, T-Mobile ONE Voice & Tablet Postpaid Tax Exclusive for 100+ line accounts, and T-Mobile ONE Unlimited 55+ plans are not eligible for KickBack.
  • Use 2 GB of data or less in the billing cycle.
  • Opt-in to KickBack on the T-Mobile app or on My T-Mobile.
  • Pay your bill on time (on or before the due date).

 

What's not included

  • T-Mobile ONE Wearable lines
  • Non T-Mobile ONE Mobile Internet (MI) lines
  • LineLink devices
  • KickBack isn't available for free lines. (For example: 4th line free promotions.)

 

 

Opt-in to KickBack

 

From your mobile device with the T-Mobile app:

  1. Open the app. If you don't have the T-Mobile app, download it now.
  2. From the home screen, select Profile Settings.
  3. Select Line Settings.
  4. Select the toggle next to Get KickBack to turn it from OFF to ON.
  5. Select Continue.

 

From your computer:

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE.
  3. Select Line Settings.
  4. Select the toggle next to Get KickBack to turn it from OFF to ON.
  5. Click Continue.

 

Note: If you're not able to opt in to KickBack using either the T-Mobile app or My T-Mobile, dial 611 from your T-Mobile device and one of our customer service reps would be happy to help.

 

Limited time offer; subject to change. On qualifying standard T-Mobile ONE lines with <2GB data usage in previous bill cycle. Must make on-time payments; must activate by end of bill cycle & be active/in good standing when credit applied. Max $10 credit: promo lines priced <$10 will receive <$10 credit; free lines ineligible. Final bill credit may be prorated. May not be combinable with bill credit device offers; enabling Kickback may cause you to lose these monthly device bill credits.