Network & APN: ALCATEL ONETOUCH Pop 7 LTE

Use these steps to support network settings on the ALCATEL ONETOUCH Pop 7 LTE.

 

 

 

APN & data settings

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' tap More.
  4. Tap Cellular networks.
  5. Tap Access Point Names.
  6. If available, tap the T-Mobile US APN. If not available, tap Menu > New APN.
  7. To reset APN settings, tap Menu > Reset to default.
  8. Verify and update the following settings for the Data APN:
    • Name: T-Mobile US LTE
    • APN: fast.t-mobile.com
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication type: <Not set>
    • APN type: <Not set> OR Internet+MMS
    • APN protocol: IPv4/IPv6
    • APN roaming protocol: IPv4
    • Enable/disable APN: <greyed out unless there are multiple APN's>
    • Bearer: Unspecified
  9. Tap Menu.
  10. Tap Save.
  11. Tap desired APN profile.

 

Manual network selection

The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.

 

  1. From the Home screen, tap Apps.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' tap More.
  4. Tap Cellular networks.
  5. Tap Network operators.
  6. Tap Search networks, then tap OK.
  7. Tap the desired network, then tap OK.

 

Switch 2G / 4G

  1. From the Home screen, tap Apps.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' tap More.
  4. Tap Cellular networks.
  5. Tap Preferred network type.
  6. Tap desired setting:
    • LTE On (Automatic LTE/4G/2G)
    • LTE Off (Automatic 4G/2G)
    • 2G Only

 

Turn on / off airplane mode

Airplane mode turns off wireless connections. This allows app and menu use, but prevents voice or Internet use.

 

  1. From the Home screen, tap Apps.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' tap More.
  4. Tap Airplane mode to turn on or off.

 

Turn on / off data roaming

  1. From the Home screen, tap Apps.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' tap More.
  4. Tap Cellular networks.
  5. Tap Data roaming to turn on or off.

 

Turn on / off mobile data

  1. From the Home screen, tap Apps.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' tap Data usage.
  4. Tap Cellular data to turn on or off