Get started with DIGITS

Use this document to learn more about DIGITS.

 

 

What is DIGITS?

  • Every number at T-Mobile is now a DIGITS number and this lets you use those numbers on virtually any compatible Internet-connected device.
  • For wearables, you don’t need a new number since your main number can be used with it.
  • Data with Paired DIGITS is a Mobile Internet plan that provides network access and uses the main phone’s number with it, rather than having a new number.

 

Put your mobile number on multiple devices

  • Data with paired DIGITS needs a second SIM (or device with embedded SIM) that can call and text like it's the main line, this includes the Apple Watch series 3!
  • DIGITS app provides access to the number from any Android 5.0/iOS 9 or later device with Internet access.
  • A PC or MAC with Internet can access the number through Chrome and Firefox browsers. Customers only need a microphone and speakers.
  • DIGITS can be shared with up to 5 other devices.

 

Put multiple numbers on your one device

 

DIGITS Talk & Text line provides a second set of DIGITS to call and text from. Here's how to access it:

  • Newer Samsung (GS8, GS7, GS6, Note5, Note8) and LG (G5) devices from T-Mobile have DIGITS built in!
  • Other devices just need to download the DIGITS app for Android or iOS.

 

Which DIGITS are right for me?

  • Most T-Mobile plans have DIGITS app and website access already included at no extra charge which allows access to an existing phone number on another device.
  • DIGITS Talk & Text plan allows you to use more than one number on the same device that's only accessible through DIGITS and doesn't need a SIM card! The number can be shared with up to five lines! Not available for Prepaid.
  • Non T-Mobile DIGITS Talk & Text plan provides a special version of DIGITS Talk & Text for non-T-Mobile customers. It uses an existing phone's data plan to send calls and text over the internet to the DIGITS app.
  • Data with paired DIGITS plan allows multiple devices to share the same phone number. There's a low speed data plan for wearables and a high speed plan if used on multiple smartphones. We even have one designed specifically for the Apple Watch series 3. Not available for Prepaid.

 

Start using DIGITS?

There's a couple things that need to be done before you can begin using DIGITS.

 

  1. Get a T-Mobile ID to make managing DIGITS easier.
  2. Enable Multiple Device Services in My T-Mobile or the T-Mobile app. The account owner needs to be set to the voice line for DIGITS to work properly.
  3. Plan specific steps:
    • DIGITS Talk & Text:Add yourself as a user through the MyDIGITS portal. If other people want to use the line, you must add their T-Mobile ID too.
    • Data with paired DIGITS: Pair to the primary line in the myDIGITS portal so the device knows which number it's a copy of.
    • Non T-Mobile DIGITS Talk & Text:
      • Link your T-Mobile ID to the number in the myDIGITS portal.
      • Download the DIGITS app and log in with your T-Mobile ID to begin calling and texting using your DIGITS Talk & Text number.
  4. Download and install the T-Mobile DIGITS app or visit webDIGITS.T-Mobile.com to access DIGITS.
  5. Unlock your device settings if your device has DIGITS built-in.
  6. If 911 Emergency Service is needed, calls or texts to 911 work best from your landline or primary cell phone number without using Wi-Fi. Always give the 911 operator your actual location and the number you can be called back at. Be aware that if the operator calls you back, it could be answered by anyone sharing your DIGITS line. Consult the DIGITS Terms of Use for more information.
  7. In addition, be aware that the DIGITS app may not receive Wireless Emergency Alerts (WEA) that are issued by authorized public agencies. DIGITS will not prevent a compatible T-Mobile phone that is connected to T-Mobile’s network from receiving WEA messages.

 

 

What do I do next?