Make and manage calls with DIGITS

Learn how to send and transfer calls, check your call log, and access your voicemail with DIGITS, from whatever device you have handy.

 

 

DIGITS and 9-1-1 Emergency Services

In limited circumstances, 9-1-1 Emergency Service may not operate as expected with DIGITS. Whenever possible, you should call or text 911 using your regular T-Mobile phone and primary T-Mobile phone number. Always give the 911 operator your location and the number at which you can be called back and be aware that a callback could be answered by anyone you’re sharing your DIGITS number with. Consult the DIGITS Terms of Use for more information.

 

Make a call

 

DIGITS app for Android or iOS

  1. In the Dialer screen, select the number you would like to place the call from.
  2. Tap the number that you want to place the call from and then press the green call button.
  3. To end the call, tap the hang-up button.

 

DIGITS built into Samsung or LG phones

  1. Tap the icon above the number 1 on the Dialer screen in DIGITS to open the drop-down menu.
  2. Tap the line that you want to place the call from.
  3. Enter the number that you want to call and then press the green call button.
  4. To end the call, tap the hang-up button.

 

Transfer a call

  1. Initiate the call transfer:
    • DIGITS app for Android or iOS: Tap Transfer Call.
    • DIGITS built into Samsung or LG phones: Tap More > Transfer Call.
  2. To transfer the call to a specific number, tap Transfer to number.
  3. To transfer the call to a stored contact, tap Transfer to contact.

 

If you want to continue the call on another device, tap Switch device. To switch to another device, that device must have the line you're calling from turned on.

 

Check the call log

The call log shows all call events for all of your numbers, by default. You can filter the log to show only those calls from a specific number.

 

  1. Tap Log or Recent in the DIGITS dialer.
  2. To view only calls from a specific number:
    • DIGITS app for iOS or Android: Tap Filter and then tap the number whose log you want to view.
    • DIGITS built into Samsung or LG phones: Tap More > Filter and then tap the number whose log you want to view.

 

Check voicemail

Visual voicemail is automatically enabled for all numbers that you turn on. DIGITS automatically downloads all voicemail for each of your numbers.

 

  1. Tap the voicemail icon in the DIGITS dialer.
  2. Tap the desired voicemail to play or delete.
  3. To view voicemail only from a specific DIGITS:
    • DIGITS app for iOS or Android: Tap Filter or All Voicemails, then tap the number whose voicemail you want to check.
    • DIGITS built into Samsung or LG phones: Tap More > Filter and then tap the number whose voicemail you want to check.

 

Support Videos

 

Built-in app steps

 

Downloaded app steps