Text and picture messaging

Learn about text and picture messaging services.

 

Text messaging

Text messaging (SMS) is a two-way mobile messaging service that allows you to send and receive short text and email messages on text-capable mobile devices. You can use text messaging with both T-Mobile and non-T-Mobile customers.

 

Things you should know:

  • Messages are limited to 160 characters. If a message exceeds 160 characters, it's automatically converted to a picture message (MMS). See "Picture messaging," below.
  • T-Mobile doesn't save or keep copies of text messages.
    • We can't retrieve deleted or missed messages.
    • You can't access your text messages from our website, since we don't keep copies.
    • Some email services allow for text messages to be forwarded to your email, so check with your email provider to see if this is a service they offer.
  • Each mobile number has its own email address in this format: your10digitmobilenumber@tmomail.net.
      Example: 6105551212@tmomail.net
  • Having problems with spam? Read Caller ID spoofing and text messaging spam, and phishing.
  • Learn how to block messages.
  • Need a special ring tone for a text message? You can find steps to do this in Devices.

 

Messaging rates

T-Mobile One and Simple Choice offer unlimited text and picture messaging. Older plans may include a monthly allotment of messages (text, picture, video, and IM). You can check your monthly allotment by logging into My T-Mobile and visiting the PLAN section.

 

You aren't charged for messages you receive from T-Mobile.

 

Picture messaging

Picture messaging (MMS) is a service that allows you to send and receive messages with multimedia content, not necessarily just text. Picture messaging lets you send or receive messages containing pictures, video, text, audio, or a combination.

 

  • Because of the larger size, a picture message can take longer to get to your mobile device than a text message (SMS).
  • Videos can only be sent between handsets that support video messaging.
  • Go to Devices to learn how to send picture messages, and see if your device supports it.
  • The maximum size per message is:
    • Sending: 1 MB
    • Receiving: 3 MB (The sender's carrier may limit their message to less than 3 MB.)
  • Pictures:
    • Can't exceed the resolution 3072 x 3072.
    • Are resized on the receiving device to fit the screen.
    • Are received in original format (Network limitations apply).

 

Messaging rates

T-Mobile One and Simple Choice offer unlimited text and picture messaging. Older plans may include a monthly allotment of messages (text, picture, video, and IM). You can check your monthly allotment by logging into My T-Mobile and visiting the PLAN section.