PUK code unlock: ALCATEL ONETOUCH Fierce

Learn how to PUK unlockthe ALCATEL ONETOUCH Fierce. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.




Identifying PUK code error messages

Confirm customers are receiving one of the following or similar error messages on their devices.

  • "PIN code blocked. Enter PUK code."
  • "Enter PUK code"
  • "SIM card locked. Emergency calls only. Please contact Customer Care."


Entering PUK codes

  1. Contact Customer Care to request your PUK code.
  2. Enter the PUK code. At the "PIN blocked, pls call customer service" prompt, dial **05*PUK*NEWPIN*NEWPIN#.
  3. Select OK.
  4. Enter your new PIN.
  5. Select OK.
  6. Re-enter your new PIN.
  7. Select OK.