Domestic data roaming FAQs

    Find answers to commonly asked questions about domestic data roaming.

     

     

    What is domestic data roaming?

    Domestic data roaming occurs when you travel outside of T-Mobile's network coverage, using wireless data from another carrier. There's no added charge for the service. You'll receive a usage alert when you've reached 80% of your monthly domestic data roaming usage; then you'll receive a second alert when you've reach 100%.

     

     

    How much data can I use each month while roaming domestically?

    This depends on your data plan option. In general, the larger your full-speed data allotment, the more domestic data roaming you have access to each month. This means that if you reach your designated domestic data roaming allotment for the month, you have the option to upgrade to a larger full-speed data option either temporarily or permanently if you want more access off the T-Mobile network.

     

    If you don't know what your full-speed allotment is for your data option, there are several ways you can find it:

    • Online:
      1. Log in to My T-Mobile
      2. Click Plan at the top of the page
      3. Find the line you want to check
      4. Click the + next to DATA SERVICE
    • Through your phone: Dial #WEB# from your mobile phone.
    • On your paper bill: Next to each phone line, you can find information in the box highlighted below (click to enlarge the image):
      domestic-data-roaming.png

     

    Use the chart below to determine the domestic data roaming allotment associated with your full-speed data allotment option:

     

    If your current full-speed
    data allotment is...
    Then your domestic
    data roaming allotment is...
    Less than 199 MB5 MB
    200 MB to 1.99 GB10 MB
    2 GB to 4.99 GB50 MB
    5 GB to 10.99 GB100 MB
    11 GB to 21 GB200 MB
    Unlimited Nationwide 4G Data
    (includes limited 3 GB through 11 GB Smartphone Mobile HotSpot data)
    50 MB
    Mobile Web Pay Per Use10 MB
    On-Demand Data Pass0 MB

     

     

    How can I monitor my domestic roaming data?

    You'll receive a free usage alert via text message to notify you once you use 80% of your monthly domestic data roaming allotment. You will receive another free usage alert via text message to notify you when you reach 100% of your domestic data roaming allotment. These text messages will contain a link that will allow you to view your real-time usage. You can also view your domestic data usage by using the My Account feature on your device once you have exceeded 80% of your monthly full-speed data or domestic data roaming allotments.

     

    There may be times when your device will still attempt to roam, looking for another carrier's network, even when you're within the T-Mobile coverage area. If you’d like to avoid domestic roaming, you'll need to adjust the settings in your phone. Head over to the Phones page, select your device, and you'll find steps to change these settings.

     

     

    How can I manage my data when I’m roaming domestically?

    There are several things you can do to better control data usage:

     

    • Use Wi-Fi whenever possible, especially when downloading apps or music and when streaming music or video.
    • Set email and other social networking applications that synchronize data to “manual” mode instead of “automatic” so you can control when you are syncing data.
    • Android phones can use applications like My Data Manager to track and control usage. It is not a T-Mobile application but may be very useful.

     

     

    Will I be charged for domestic data roaming?

    No, T-Mobile does not charge for domestic data roaming. However, once your domestic data roaming allotment has been reached your data services will be unavailable until you return to a T-Mobile coverage area, your bill cycle starts over, or you change your full-speed data allotment to an option that includes more domestic data roaming. If you have a Wi-Fi-capable device, you can still connect to Wi-Fi to access data in non-T-Mobile coverage areas.

     

     

    What can I do if I have exhausted my domestic roaming data?

    Once your domestic data roaming allotment has been reached, your data services will be unavailable until you return to a T-Mobile coverage area, your bill cycle starts over, or you change your full-speed data allotment to an option that includes more domestic data roaming (temporarily or permanently). You can continue to use Wi-Fi connections for data access if you have a Wi-Fi-capable device. Most data services will be unavailable when you reach your domestic data roaming allotment. However, you can still access the My Account features on your device.

     

    Related pages

     

    T-Mobile network coverage