Manage calls: HTC One M7

Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the HTC One LTE.

 

 

 

Block calls

  1. From any Home screen, tap Apps.
  2. Tap People.
  3. Tap the Menu icon.
  4. Tap Manage contacts.
  5. Tap Blocked contacts.
  6. Tap the Add icon.
  7. Select one of the following options:
    • Select from people
      1. Select the check box next to the contact(s) to block.
      2. Tap SAVE.
      3. To copy the contact information to another account before blocking, tap OK.
    • Add number
      1. Enter the phone number to block.
      2. Tap OK.

 

Unblock calls

  1. From any Home screen, tap Apps.
  2. Tap People.
  3. Tap the Menu icon.
  4. Tap Manage contacts.
  5. Tap Blocked contacts.
  6. Tap the Menu icon.
  7. Tap Remove block contacts.
  8. Select the desired contact(s).
  9. Tap Delete.

 

Call forwarding unconditional

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap Call.
  4. Tap Call forwarding.
  5. Tap Always forward.
  6. Enter the number you want your calls forwarded to.
  7. Enter +18056377249 to forward calls to voicemail.
  8. Tap ENABLE.

 

Call forwarding conditional

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

 

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap Call.
  4. Tap Call forwarding.
  5. Select one of the following options:
    • Forward when busy
    • Forward when unanswered
    • Forward when unreachable 
  6. Enter +18056377249 to forward calls to voicemail.
  7. Tap UPDATE.

 

Cancel call forwarding

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap Call.
  4. Tap Call forwarding.
  5. Tap Always forward.
  6. Tap DISABLE.

 

Reset call log

  1. From any Home screen, tap the Phone icon.
  2. Touch the screen and slide left or right to display the 'CALL HISTORY' tab.
  3. Tap the Menu icon.
  4. Tap Remove call history.
  5. Tap the Menu icon, then tap Select all.
  6. Tap DELETE.
  7. Tap OK.

 

View call log

  1. From any Home screen, tap the Phone icon.
  2. Touch the screen and slide left or right to display the 'CALL HISTORY' tab.