Block and manage calls: Nokia Lumia 521

    Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the Nokia Lumia 521.

     

     

     

    Block calls

    1. From the Start screen, tap the T-Mobile tile.
    2. Tap and hold on a number you want to block in the call history.
    3. Tap block number... (If block call options do not show up, check that the phone is updated to the latest software version and all app updates have been downloaded through the Store.)
    4. Tap ok.

     

    Unblock calls

    1. From the Start screen, touch the screen and slide left.
    2. Scroll down to and tap Settings.
    3. Scroll down to and tap call + SMS filter.
    4. Tap blocked numbers.
    5. Tap and hold on the number you want to unblock.
    6. Tap unblock.

     

    Call forwarding unconditional

    Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

     

    1. From the Start screen, tap the T-Mobile (phone) tile.
    2. Tap the More icon (...) at the bottom-right of the screen.
    3. Tap settings.
    4. Scroll to and tap the Call forwarding switch.
    5. Enter a number where all calls will be forwarded.
    6. Tap save.

     

    Cancel call forwarding

    1. From the Start screen, tap the T-Mobile (phone) tile.
    2. Tap the More icon (...) at the bottom-right of the screen.
    3. Tap settings.
    4. Scroll to and tap the Call forwarding switch.

     

    Caller ID settings

    1. Ensure you are not connected to Wi-Fi calling as Caller ID settings are not available if connected.
    2. From the Start screen, tap the T-Mobile (Phone) tile.
    3. Tap Menu (...).
    4. Tap Settings.
    5. Under Show my caller ID to, tap to select one of the following:
      • everyone
      • no one
      • my contacts

     

    Reset call log

    1. From the Start screen, tap the T-Mobile (phone) tile.
    2. If necessary, touch the screen and slide left or right to view the 'history' screen.
    3. Tap the More icon (...) at the bottom-right of the screen.
    4. Tap delete all.
    5. Tap delete to confirm.

     

    View call log

    1. From the Start screen, tap the T-Mobile (phone) tile.
    2. If necessary, touch the screen and slide left or right to view the 'history' screen.