Master reset: [Device Name]

    Learn how to master reset the [Device Name] through the menu or hardware keys.

     

     

     

     

    Master reset from settings menu

     

    A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

     

    To perform a master reset, follow these steps:

     

    1. Back up all data on the internal memory.
    2. [Insert Steps]

     

     

    Master reset with hardware keys

     

    A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

     

    If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

     

    1. Back up all data on the internal memory.
    2. [Insert Steps]