Fees & taxes

Learn about fees and taxes you will find on your T-Mobile bill.

 

 

911 Surcharge

T-Mobile collects a monthly 911 surcharge on behalf of your state and local governments. State legislation imposes the amount, and T-Mobile's compliance with these charges is a legal requirement. Depending on your local government, the surcharge is either a flat rate or a percentage of your transaction, and it's subject to change at any time.

 

You can find more information on your bill or receipt. You can also check your state's government websites to learn more about your local communication service taxes.

 

 

Account Restore Fee

The account restore fee is due when you restore service after a partial or full non-payment service interruption. The fee is $20 per line plus tax. The restore fee is included in the past due balance owed at the point of restore. To avoid this fee, we recommend you sign up for AutoPay so you don't miss any payments.

 

 

Activation Fee

Activation fees are a thing of the past. Any new Simple Choice™ Plan or T-Mobile ONE™ activation will be free of an activation fee. You'll be charged an activation fee if you activate a classic plan or if you activate a line in Puerto Rico.

 

 

Late Fee

Late fees are $5 or more (up to 1.5% of the balance) if the balance is not paid by the due date shown on your statement. You automatically receive a grace period (depending on which state you live in) after your due date before a late fee is determined.

 

The late fee grace period doesn't apply to partial account suspensions. Anytime your account is past due, suspension is a possibility. The balance that remains unpaid when the grace period ends is charged the late fee.

 

 

Regulatory Programs & Telco Recovery Fee

This isn't a government tax, rather a fee collected and retained to help recover certain costs we've already incurred and continue to incur, including:

 

  1. Funding and complying with government mandates, programs and obligations, like E911 or local number portability, and
  2. Charges imposed on T-Mobile by other carriers for the delivery of calls from our customers to theirs, and by third parties for certain network facilities and services. See T-Mobile Terms & Conditions to learn more.

 

On June 10, 2017, the Regulatory Programs (RPF) & Telco Recovery Fee (TRF) associated with some T-Mobile accounts changed. For more information, see Regulatory Programs & Telco Recovery Fee changes.

 

 

Universal Service Fund Fee

The Universal Service Fund is a fee applied to all accounts. This fee increases access to advanced telecommunications services to all consumers in rural areas at reasonable rates and provides funding for federal programs. Like some other fees, the rate of the fee changes on a regular basis as determined by the Federal Communications Commission.

 

 

Utility User Tax

A Utility User Tax is charged by your city for the use of certain utilities, such as electricity, cable, and others. This tax is required by your local law and isn't imposed by T-Mobile. The rate of the tax and the use of its revenues are determined by your local agency.