PUK code unlock: HTC One M8 for Windows

Learn how to PUK unlock the HTC One M8 for Windows. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.




Identifying PUK code error messages

Confirm one of the following or similar error messages are on the device:


  • "PIN code blocked. Enter PUK code."
  • "Enter PUK code"
  • "SIM card locked. Emergency calls only. Please contact Customer Care."


Entering PUK codes

  1. Contact Customer Care to request your PUK code.
  2. Enter the PUK code.
  3. Tap enter.
  4. Enter a PIN code of your choice.
  5. Tap enter.
  6. When you see the message 'confirm new SIM PIN,' re-enter the PIN code.
  7. Tap enter.