The ALCATEL ONETOUCH Pop Astro has anti-theft and may affect how customers are able to master reset the device. To use anti-theft, follow these steps:
- From the Home screen, press the All apps icon.
- Scroll and tap Settings.
- Scroll and tap Security.
- Tap Protect your phone.
- To turn on, tap Activate.
You must be signed in with a Google account and set up a screen lock to activate this feature.
- To turn off, tap Deactivate.
- Confirm your PIN number.
- Tap Next.
- Tap Ok to deactivate Anti-theft.