Learn how to use safe mode on the ALCATEL ONETOUCH Pop 7 using the hardware keys.




Turn on and use safe mode

Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem.


  1. From any screen, press and hold onto the Power button.
  2. Press and hold onto Power off on the screen.
  3. When Reboot to safe mode appears, tap OK.
  4. Uninstall apps that are causing a problem.
    1. From any home screen, tap Apps.
    2. Tap Settings.
    3. Tap Apps.
    4. Tap the desired app.
    5. Tap Uninstall, then tap OK.


Turn off safe mode

  1. Press and hold the Power button.
  2. Tap Restart.