PUK code unlock: ALCATEL ONETOUCH Pixi 7

Learn how to PUK unlock the ALCATEL ONETOUCH Pixi 7. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.




Identifying PUK code error messages

Confirm customers are receiving one of the following or similar error messages on their devices.

  • "PIN code blocked. Enter PUK code."
  • "Enter PUK code"
  • "SIM card locked. Emergency calls only. Please contact Customer Care."


Entering PUK codes

  1. Contact Customer Care to request your PUK code.
  2. From the PIN blocked screen, tap PIN UNBLOCK CODE UNLOCK.
  3. Enter the PUK code.
  4. Tap the Check mark.
  5. Enter a new PIN code.
  6. Tap the Check mark.
  7. Confirm your new PIN code.
  8. Tap the Check mark.