Learn how to master reset the Apple iPhone 5s using the menu or hardware keys.
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A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.
If the device menus are frozen or unresponsive, you can soft reset using hardware keys.
If the device menus are frozen or unresponsive, you can master reset using hardware keys.
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