Understanding the Issue
After the software update to version 1.55.531.3, the preloaded themes may be missing. When viewing the themes menu, no themes will be available. Touching Apply may cause a force close error.
|Software version affected||1.55.531.3|
|Software version resolved|
|Software update resources||DOC-3045|
|Issue type||Known Issue|
To resolve the issue, follow these steps:
- Update the device software version.
- If the themes are still missing, The specified item was not found.. Verify that Erase SD card is not selected.