Preloaded themes missing after software update to 1.55.531.3: T-Mobile myTouch 4G Slide

Understanding the Issue

 

After the software update to version 1.55.531.3, the preloaded themes may be missing. When viewing the themes menu, no themes will be available. Touching Apply may cause a force close error.

 

 

Software version affected1.55.531.3
Software version resolved

1.63.531.2

Software update resourcesDOC-3045
Issue typeKnown Issue

 

 

Resolution Steps

To resolve the issue, follow these steps:

 

  1. Update the device software version.
  2. If the themes are still missing, The specified item was not found.. Verify that Erase SD card is not selected.

 

DOC-34348