Power troubleshooting: Nokia Lumia 710

Troubleshoot or learn more about issues after you begin charging your Nokia Lumia 710, such as:

  • Screen is black or will not power on.
  • Device continues to power cycle while on the charger.
  • Device indicates a charge but will not power on.

You will experience this when using chargers other than what was shipped in the box. Alternate chargers, including USB ports in a computer or a car charger, do not have enough power to properly charge a depleted battery and may take longer for the device to power on.

 

To fix this issue:

  1. Verify that you are using the charger and USB cord that was provided in the box.
  2. Be aware that once the battery approaches 25% or lower battery life, you should use the Nokia AC adapter and USB cable for the best experience.