The correct way to insert a micro USB cable:
On the left is a 5-PIN cable that ships with many other HTC devices, and on the right is 12-PIN charger for an Amaze 4G. Note the grooves on the top of both connectors
On the left is the 12-PIN Amaze 4G connector, and on the right is a 5-PIN.
To troubleshoot the device not charging with a cable, follow these steps:
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