Backup & restore: LG G5

Learn how to back up and restore apps, contacts, photos, and data on the LG G5.

 

 

 

Back up apps

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset)
  3. Select the Back up my data check box.

 

 

Back up contacts

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
  3. Tap LG Backup > Backup & restore.
  4. Tap Back up data and check that SD card is selected.
  5. If prompted, sign into your LG Account to continue backup.
  6. Select Personal data.
  7. Deselect the other options.
  8. Expand the Personal data folder and ensure Contacts is selected.
  9. Tap Start to begin the backup. This may take several minutes.
  10. When 'Back up completed' displays, tap Done.

 

 

Back up contacts to SD card

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
  3. Tap LG Backup > Backup & restore.
  4. Tap Back data and check that 'SD Card' is selected.
  5. Select the items you wish to backup.
  6. Tap Start to begin the backup. This may take several minutes.
  7. When 'Backup completed' displays, tap Done.

 

 

Back up media & pictures

From phone

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
  3. Tap LG Backup > Backup & restore.
  4. Select Media data. Deselect the non-media options.
  5. Expand the Media data folder and make desired selections.
  6. Tap Start to begin the backup. This may take several minutes.
  7. When Back up completed displays, tap Done.

 

 

From computer - PC

  1. Connect your phone to a PC using the MicroUSB cable attached to your LG charger.
  2. If prompted, select Media sync (MTP).
  3. On the PC, open My computer.
  4. Right-click the backup file (ending with .sbf) and select Copy.
  5. Right-click location to save the backup file to on the computer.
  6. Paste the backup file to the PC.

 

From computer - Mac

  1. Download and install Android File Transfer on the Mac.

  2. Connect your phone to a Mac using the MicroUSB cable attached to your LG charger.

  3. A window appears on the Mac, which displays all your phone data for you to manage.
  4. Double click the Android File Transfer icon if the window doesn’t come up automatically.
  5. Right-click the backup file (ending with .sbf) and select Copy.
  6. Right-click location to save the backup file to on the computer.
  7. Paste the backup file to the PC

 

 

Transfer to SD Card

  1. Tap File Manager > All Files.
  2. Tap Internal storage.
  3. Navigate to the desired file or folders you want to move to your SD card.Move
  4. Tap the manage files icon (down-arrow).
  5. To the left of each desired file or folder, select the checkbox.
  6. Tap SD card.
  7. Navigate inside your SD card to where you want to move the files or folders.
  8. Tap Move.

 

Restore apps

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
  3. Under 'LG BACKUP, tap Restore from backup.
  4. Locate and tap the contacts backup.
  5. Tap Start to begin the restore. This may take several minutes.
  6. When 'Restored' displays, tap Done.
  7. The phone reboots to complete the restore.

 

Restore contacts

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
  3. Under 'LG Backup service,' tap Restore from backup.
  4. Locate and tap the SD card backup.
  5. Tap Start to begin the restore. This may take several minutes.
  6. When the 'Restored' displays, tap Done.
  7. The phone reboots to complete the restore.

 

Restore media & pictures

From phone

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
  3. Under 'LG BACKUP, tap Restore from backup.
  4. Locate and tap the media backup.
  5. Tap Start to begin the restore. This may take several minutes.
  6. When the Restore completed displays, tap RESTART.
  7. The phone reboots to complete the restore.

 

From computer - PC

  1. Connect your phone to a PC using the MicroUSB cable attached to your LG charger.
  2. If prompted, select Media sync (MTP).
  3. On the PC, open My computer.
  4. Right-click the backup file (ending with .sbf) and select Copy.
  5. Right-click location to save backup file to on the phone folder on the PC.
  6. Paste the backup file to the desired phone folder on the PC.

 

From computer - Mac

  1. Download and install Android File Transfer on the Mac.
  2. Connect your phone to a Mac using the MicroUSB cable attached to your LG charger.
  3. A window appears on the Mac, which displays all your phone data for you to manage.
  4. Double click the Android File Transfer icon if the window doesn’t come up automatically.
  5. Right-click the backup file (ending with .sbf) and select Copy.
  6. Right-click location to save backup file to on the phone folder on the Mac.
  7. Paste the backup file to the desired phone folder on the Mac.