The LG K7 has anti-theft and may affect how customers are able to master reset the device. To use anti-theft, follow these steps:
- From the Home screen, tap the All apps icon.
- Tap Settings General tab.
- Tap Accounts & sync > Google.
- Tap on the email account assigned to the device.
- Tap the Menu icon.
- Tap Remove account.
- Tap REMOVE ACCOUNT to confirm.