System Manager (Carrier IQ): Samsung Galaxy GRAND Prime

Learn how to opt in / opt out of System Manager (Carrier IQ) on the Samsung Galaxy GRAND Prime. System Manager makes it easier for T-Mobile to provide support for your device.


  1. From any Home screen, tap Apps.

  2. Tap Settings.

  3. Scroll to 'Personal,' then tap Backup and reset.

  4. Tap Collect diagnostics.

  5. Under Diagnostics, move the switch on ON or OFF.