Master reset: LG K7

Learn how to master reset the LG K7 using the menu or hardware keys.

 

 

 

Master reset from settings menu

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

 

  1. Back up all data on the internal memory.
  2. From any home screen, tap Apps > Settings.
  3. If using Tab view, select the General tab.
  4. Tap Backup & reset.
  5. Select or clear the following check boxes:
    • Back up my data
    • Automatic restore
  6. Tap Backup account and follow the steps to create Google backup account, if necessary.
  7. Tap Factory data reset.
  8. Review the warning message and select or clear Erase SD card.
  9. Tap Reset phone > Next > Delete all > OK.

 

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys.

 

  1. Back up all data on the internal memory.
  2. Turn off the device.
  3. Press and hold the Power and Volume down buttons.
  4. When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
  5. When the 'Factory data reset' menu appears, use the Volume down button to highlight Yes.
  6. Press the Power button to select.
  7. When the 'Delete all user settings' menu appears, use the Volume down button to highlight Yes.
  8. Press the Power button to select.
  9. Wait for the device to reset.

 

Soft reset with hardware keys

A soft reset is a simulated battery removal. This is used to power a device off when the screen is frozen or unresponsive and the device it has an internal battery that cannot be removed. It does not cause loss of personal data on the device.

 

  1. From any screen, press and hold the Power button on the back of the device.
  2. Tap Power off and restart > RESTART.
  3. Wait for the device to reset.